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Northtowne Hyundai

4.4

About this business

Location details

6750 N Oak Trafficway, Gladstone, MO, 64118, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.41,611 reviews
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LUIS M.'s profile image
LUIS M. 
3 months ago

**Deceptive Service – I Figured It Out in One Minute!** ★☆☆☆☆ I went to Pride Hyundai Service Center on June 10, 2025, for a trunk latch issue. They told me it needed to be completely replaced, had me sitting there for **two hours**, and tried to charge me for an unnecessary repair. When I got home, I spent **one minute** on YouTube and figured out the real issue—it just needed to be unlocked! I am **not stupid**, and it’s clear they were either incompetent or deliberately misleading me. This was a complete waste ... read more

LUIS M.'s post 1
Dave M.'s profile image
Dave M. 
4 months ago

I purchased and had installed a remote starter by this Hyundai dealer. I needed a new remote and it took them over an hour to program it! I was told the mechanic couldn't find something and then didn't know how to do it. Well, once that was done about a week later something was hanging down under the dash. I went back and it was the antena. They DIDN'T SECURE IT TO THE WOIRING HARNESS! Now 2 days later I try to use the remote start and it doesn't work at all! Oh and when I was there a coupe days ago this guy "SCOTT" instea... read more

Sharon F.'s profile image
Sharon F. 
4 months ago

Anthony Franco did a great job. He took his time and was kind. 

Chuck M.'s profile image
Chuck M. 
4 months ago

Jose my sales man & Sean Sales Manager are very kind and professional I would love to have them on my team 

Adam B.'s profile image
Adam B. 
4 months ago

Shah was very helpful, offering my daughter and me a great deal of information on the Kona and Venue models and going with us on test drives. We negotiated a good price for a three-year lease of a 2025 Kona with Mohammed, and the paperwork was conducted efficiently and quickly. A lovely experience. 

Debbie B.'s profile image
Debbie B. 
4 months ago

John Lane and Josh Job used car managers went above and beyond to get us the car we wanted. They are always professional, listen to our concerns and provide input for us to make an informative decision based on all the facts they lay out to us to review. We discuss the pros and cons and make sure that we aren't making emotional decisions for a trade in. We consider them as part of our family now that we bought our second car and we trust them. We will definitely go back for our next one, when our son graduates from universi... read more

Debbie B.'s post 1
Lisa L.'s profile image
Lisa L. 
4 months ago

I have a general rule about not writing bad reviews because I understand how important they are to businesses. But 27 days after purchasing my car I still cannot drive it, so it is time to tell the truth to help others avoid what I have experienced. My car was delivered today--a full two weeks late--without a title or temporary plates. This is after being given bad information and outright lied to during the last 10 days about when it would arrive. I have been calling them all day long today and given promise after promise... read more

Walt H.'s profile image
Walt H. 
5 months ago

I purchased a 2025 Hyundai Santa Fe from Jason Pilger, Gautier MS in March 2025. Within 30 days and less than 3,100 miles after washing and drying my car, I noticed a 2 inch patch of missing clear coat and less than 1/2 inch of paint missing from my front bumper. I immediately went back to the dealer to file a warranty claim since the paint is under warranty for 3 years or 36,000 miles. It was very obvious that this damage was not caused by an outside influence such as running into something or something hitting the bumper. ... read more

Carrie A.'s profile image
Carrie A. 
5 months ago

respectful friendly honest 

Frequently asked questions about Northtowne Hyundai

How is Northtowne Hyundai rated?

Northtowne Hyundai has a 4.4 star rating with 1,611 reviews. 

When is Northtowne Hyundai open?

Northtowne Hyundai is open now. It will close at 8:00 p.m.  

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