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Northtowne Body Shop
- Body Shops
- Kansas City, MO
About this business
Location details
5900 B North Oak Trfwy, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Body guys are good at their job; they did fine work on my car. But God… I can’t tell you enough how frustrating it was to talk to Melissa. She’s literally one of the worst human beings I’ve ever talked to. She knows that people are in a bad spot and they have to talk to her, and she takes advantage of that to treat people horribly because of an inferiority complex. On top of that, her management skills are nonexistent. One day I called my adjuster about the rental, and they told me they were no longer going to provide rental... read more
I would like to thank mark and the technicians who worked on my car. It has been restored perfectly to its former beauty and mark is very professional and the job was done on time. Just like he said, and I really appreciate it. I would definitely recommend northtown body shop For any of your repaired needs!
Talked to Melissa on the phone and she was very negative and gave me a lot of attitude. I was calling about an estimate from hail damage and she spoke to me like I was a child then hung up on me. Glad I am not going through with services here. 0/10 experience with Melissa.
Northtowne, do yourself a favor and fire Melissa before she makes more customers go elsewhere. I witnessed a woman come in who just had work done on her bumper and she said the bumper came off. Melissa flashed attitude on top of attitude. She couldn't be bothered to help the woman with anything. Lots of exasperation and self loathing complaints that everyone left her (Melissa) alone and went to lunch. Melissa treats her job like a meaningless chore. Give the job to someone who actually wants to help people.
Fast, efficient and looks out for the customer. Not only when assessing your car but afterwards. I left a pair of Chiefs sunglasses even after I was sure I had everything. They had found them and I was able to pick them up. It might seem like a small thing, but in the midst of my car being totaled and everything that goes along with that, this was huge for me. Thank you again.
Frequently asked questions about Northtowne Body Shop
How is Northtowne Body Shop rated?
Northtowne Body Shop has a 3.2 star rating with 36 reviews.
When is Northtowne Body Shop open?
Northtowne Body Shop is closed now. It will open at 7:00 a.m.
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