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Northtown Subaru

4.7

About this business

Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Northtown Subaru will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used-car customers as it does for new 2019-2020 Subaru customers. If you want to be pressured into ... read more

Location details

3930 Sheridan Dr, Amherst, NY, 14226, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.73,780 reviews
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Lizz F's profile image
Lizz F 
a year ago

Came in years ago for an oil change, and while driving with a friend my radio/display randomly went completely dark. Unviewable, and unusable. As this should have been under warrenty at the time, so i brought it up. The tech said something to the effect of it being daytime, and harder to view the light... okay, i let it slide. Even though it went from perfectly functional and working, in the daytime, to completely dark for no reason. This past couple months, i went back in for a simple alignment because i had a coupon in the... read more

Lizz F's profile image
Lizz F 
a year ago

Came in years ago for an oil change, and while driving with a friend my radio/display randomly went completely dark. Unviewable, and unusable. As this should have been under warrenty at the time, so i brought it up. The tech said something to the effect of it being daytime, and harder to view the light... okay, i let it slide. Even though it went from perfectly functional and working, in the daytime, to completely dark for no reason. This past couple months, i went back in for a simple alignment because i had a coupon in the... read more

Terry Connell's profile image
Terry Connell 
recommend  Recommended
2 years ago

Great mechanical and persinal service. They've always gone 'the extra mile' with me. MUCH better than the Toyota and Volkswagen dealershups with whom I've had autos serviced in the past. 

Mary Jo Pyle's profile image
Mary Jo Pyle 
recommend  Recommended
2 years ago

Very helpful and was an all round good experience. The employees were extremely nice and informative 

Chris Hanes's profile image
Chris Hanes 
recommend  Recommended
2 years ago

They offer convenient and prompt service. However each time after I have it serviced I was driving on the thruway and my headlights were off. They have to turn the headlights back on as it is dangerous for their customers. 

Frank S.'s profile image
Frank S. 
2 years ago

After a five page fax to the manager of the service department l still await a reply with an explanation for labor charges on invoice 240029 dated May 6, 2022. I had three procedures that were labor required brake fluid replaced (factory maintenance schedule) front and rear transaxle fluid changed highly recommended by dealer also heat shield bolt needed tightening. The labor charge was $373.40 the auto was in from 7:38 AM to 10:20 AM I simply am asking what were the charges for each procedure or the hourly rate the reason ... read more

Kevin and Amanda Hollmer's profile image
Kevin and Amanda Hollmer 
4 years ago

Andrew Ayler was by far the best car salesperson We recently purchased a 2017 Hyundai Santa Fe Limited Ultimate from Andrew Ayler at Northtown Hyundai. There is no amount of praise that can truly signify my overall satisfaction from working with Andrew. My husband and I have personally purchased over 15 new and used vehicles in the last 15 to 20 years as well as helped countless friends and family with their purchases. To say we are the go to car people in our group is not an understatement. I was also a customer service man... read more

Jo-Ann Mercurio's profile image
Jo-Ann Mercurio 
recommend  Recommended
4 years ago

My salesman Jack Cohen was phenomenal! Always smiling, very informative and understood what I needed. The Finance advisor was also wonderful. They both worked hard to make sure I was happy and without any pressure. My options were discussed in detail and helped me make a great choice that I am happy with. 

Business response:

That's wonderful to hear, Jo-Ann, thank you very much! 

Marty Vimislik's profile image
Marty Vimislik 
recommend  Recommended
4 years ago

Sales team was Awesome!! Phil Graham highly recommended 

Business response:

We appreciate the kind words, Marty, thank you very much! 

Frequently asked questions about Northtown Subaru

How is Northtown Subaru rated?

Northtown Subaru has a 4.7 star rating with 3,780 reviews. 

When is Northtown Subaru open?

Northtown Subaru is closed now. It will open at 9:00 a.m. 

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