Northside Hospital Behavioral Health Services

Stacia Travier 

on Google

4 days ago

Been trying to try this place for 10 years at this point because for some reason it’s the only option. You have to wait months for appointments. I just waited at least 3 months for an appointment that I actually really need. Now at the time of the appointment I’m finding out that my appointment has magically disappeared after I confirmed it through the link they sent me and called them back. They told me I had to wait for them to call but I already confirmed through the link THEY sent me twice so I figured they didn’t want t... read more

James Carter 

on Google

4 months ago

I just wanted to parrot the other reviews I have seen, because I think they are really true. The office staff here, while nice, are very disorganized, slow moving, and seem to only get things done when it is convenient for them. Furthermore, their intake for new patients is ridiculously long which doesn't help you as a patient in any way. The first time I came here the person at the front desk couldn't find the form I needed to fill out. Then, after I got sent back for my actual intake, they discussed my form with me to doub... read more

Savannah Magers 

on Google

5 months ago

Very unorganized and unprofessional. Was referred here by my PCP and set up an appointment I had to wait nearly 2 months for. Confirmed the appointment 72 hours prior. Called to see if there were any other openings this month the day before the appointment and they told me my appointment had bern cancelled because I didn’t confirm (which I did, verbally over the phone). If you are seeking psychological/psychiatric assistance, I fear the stress of getting in a primary appt and lack of care by their admin team should be enough... read more

Dianne Joy 

on Google

8 months ago

My grandson was taken to talk to someone about his anxiety and stress surrounding college. A person named Lamesha signed a form that had him transferred to Ridgeview Monroe, though Northside keep telling us he was going to Morrow—spelled out. I cannot tell you how awful this experience has been for him. He was not a harm to himself or others and did not have any alcohol or drug problems. We are trying to get him released from Ridgeview—35 miles away from us—and we did not even know what got him there. We may be filing a form... read more