Northside Cherokee Pediatrics : Holly Springs

Lydia Kress 

on Google

5 months ago

I am unsure why this practice has received so many negative reviews. Based on my experience, I have never had any issues with the office staff, including Ashley, who is frequently mentioned in reviews. She has always been kind and helpful. My daughter, now four years old, has been a patient here since birth. Dr. Rollins is wonderful—she answers all my questions thoroughly and provides honest, helpful guidance. More recently, we have been seeing Hannah, who is also excellent. My daughter loves her, and she is both efficient a... read more

Queen Kelz 

on Google

a year ago

I brought my daughter here for her first appointment after birth and her 2 month shots. When my daughter was switched to her Dad's insurance I called ahead to make sure it was in network just to be told, "just come in and bring the card" as if they knew they'd take it just fine. I told them the plan on the phone. Well, I show up with my husband and daughter just to be told they don't take it and we'd either have to leave it be self pay (a few hundred for her 4 month shots). I felt defeated and honestly mad as hell they didn'... read more

Gus Res 

on Google

a year ago

The lady at the front desk I think her name is (Ashely) is very rude and unprofessional I still don’t know why she’s still working there. Dr Rollins was not personal at all, she was in and out in less than 10 mins. As new parents we expected more interaction and guidance from her, when we started talking to other new parents they told us this was not normal from a pediatrician. So we decided to stop going there and got a new pediatrician. We immediately saw the change, compassion and care from our current pediatrician. I do ... read more

Lauren Martin 

on Google

a year ago

I didn't even get the chance to have my daughter be a patient and meet the doctors. I called to make an appointment for my daughter a month ago, the woman who I spoke with was very rushed and rude. I tried to give her the benefit of a doubt as it was just after thanksgiving and I'm sure she was very busy. However, I never got a confirmation call and when I called to confirm on the day I was told my appointment was, they never made the appointment! I confirmed they were the office I called to make the appointment with, as the... read more

Danaisha Hamilton 

on Google

a year ago

The lady who sits at the front window is always very rude. Doctors Rollins is always nice so are the nurses but that one chick needs to be in the very back the other young lady was very nice who scheduled our next appt. Someone needs to check that other one before she be rude to the next person and they do the same way!!!