NorthShore University HealthSystem Immediate Care - Mount Prospect

Mary Groenke 

on Google

2 weeks ago

I came in for ear pain and was diagnosed with an ear infection. The first doctor prescribed antibiotics with the discussion that if the pain didn’t resolve to return and follow-up. When I returned a week later and complained of continued pain, Dr. Duran didn’t bother to read my chart. Instead, she concluded I had jaw pain and couldn’t be persuaded otherwise. The interaction with her lasted less than 3 minutes… I went to an audiologist the following morning who said I still had fluid in the ear and that the ear infection was ... read more

Belinda Mateja 

on Google

4 weeks ago

I have been coming here for many years and they are always very nice. The are a few people at the desk and new rules from Endeavor that make it a little more restrictive but doctors are great as is the staff. The long time staff are especially nice. 

Rachael Rothrauff 

on Google

a month ago

Such a shame-- used to be an excellent location. Lab hours have been drastically cut. 30-45 minute wait times seem constant, even with an appt. Front desk staff appears annoyed that the office has patients. Dr. Seyfert and Dr. Szabo continue to be bright spots amidst an otherwise disappointing experience. 

Saga Mohaisen 

on Google

3 months ago

We had a great experience here. The front desk staff was very helpful, and both the nurse and the doctor were professional, kind, and positive throughout our visit. Everything was handled smoothly and with care. Highly recommend this place!