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Northpointe Bank

3.7

About this business

Northpointe Bank works to be a different kind of bank with you at the center of everything we do. We offer innovative and high-value banking products nationwide, including custom-tailored home loans and deposit savings rates that are among the best rates in America*. We empower our employees to exceed your expectations and enrich the communities in which we serve. *Source: For the past three years, Northpointe Bank’s savings rate is consistently higher than the national average savings rate on balances $5,000 and above... read more

Location details

Five River Crossing, 8555 River Rd #315, Indianapolis, IN, 46240, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.715 reviews
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Forrest Rowland's profile image
Forrest Rowland 
on Google
5 months ago

I just called customer service 2/10/25 9:50am~ and Laura in customer service was rude and talked over me the whole time. I won't use Northpointe again and I'll be obtaining a loan elsewhere to pay this one off. 

Tim Katerberg's profile image
Tim Katerberg 
on Google
a year ago

Used to be good. Now filled bureaucracy and "I can't help" attitudes. 

Patrick Gamache's profile image
Patrick Gamache 
on Google
a year ago

I previously left a five star review for Northpointe. However, the people who made Northpointe great have left, and now the service is terrible. I have referred my clients to them for years, but I was so disappointed by my last transaction with Northpointe that I will never work with them again. 

Nicole Scherrer-Realtor's profile image
Nicole Scherrer-Realtor 
on Google
a year ago

Elisa Couch and Loryn knocked it out of the park!! They rescued the Buyer's of my listing when the other lender pulled out a day before closing...I called Elisa and she had it closed 12 days later...unbelievable! 

Valerie Penn's profile image
Valerie Penn 
on Google
a year ago

WOW! We closed on our home in 2 weeks and 1 day! Elisa Couch and Loryn Berry are a rock star duo, and I couldn't recommend them any more highly. They are experienced, organized and so kind! Northpointe has amazing loan products and even more amazing employees. Thank you ladies!!! 

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Frequently asked questions about Northpointe Bank

How is Northpointe Bank rated?

Northpointe Bank has a 3.7 star rating with 15 reviews. 

When is Northpointe Bank open?

Northpointe Bank is closed now. It will open tomorrow at 8:00 a.m. 

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