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Specialties: Northern Orthotic and Prosthetic Center Provides Orthotics, Prosthetics, Spinal & Cranial Braces, & Pediatric Cranial Remodeling Services to Northern Minnesota, Wisconsin, and Northwest Michigan.
925 E Superior St # 102, Duluth, MN, 55802, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Got in right away for fitting for my diabetic inserts and shoes. After that it went downhill!! If you call main number they will not give you any information but transfer you to the person who is supposed know everything. I left several messages and nobody returned my call I finally called the person who does billing. She said oh I see that the other person had started working on my shoe order the day before which was after I left several messages. I then got a call from her saying she had submitted paperwork to the doctor b... read more
Customer Service Process could use some evaluation. Called 1 month ago, shared insurance information, after being fitted in person and molds made. Surly response - well, that insurance is not in the drop down - I will have to get back to you. I simply asked what the expectation was, as far as confirming cost prior to ordering. I had to follow up repeatedly, including supposed messages being passed on. Finally, 3 weeks later, after again sharing insurance information, received a call stating order had been placed and what my ... read more
People were professional and very nice. However there is no urgency to getting your appliance. When you call, they look up your file and it’s like a surprise that they have everything they need to move your order forward. Having a special extension to check on progress is ominous. Was fitted for a brace before Christmas and still waiting.
Kevin Z. Took me as a patient. He was kind,and knowledgeable. I would recommend Northern to any one.
Northern Orthotic & Prosthetic Center has a 3.4 star rating with 8 reviews.
Northern Orthotic & Prosthetic Center is closed now. It will open tomorrow at 8:30 a.m.
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