Northern Nevada Medical Center

Christy S 

on BBB

a year ago

On 7/28/2023 I had a procedure (covered 100% by my insurance, no-deductible); On 9/4/2023 I received a statement for$1,500; On 9/18/2023 I spoke with my insurance company which stated I have no responsibility to pay the $1500 as this is a 100% covered procedure; On 9/18/2023, I sent the Northern Nevada Medical Center an email included the billing statement and explanation of benefits from my insurer; On 9/19/2023, I received an email form: Patient Account Specialist stating my account would be reviewed and she would get back... read more

Steve R 

on BBB

2 years ago

My issue is with their billing practice. My wife was injured had we went to the er she had to have surgery and subsequently had to go to thier wound clinic. We received a **** from the wound clinic for her visits to that doctor ******** Nevada Medical Group) then another **** for the same visit from Northern Nevada Medical Center. When she called to inquire why she was getting two bills for the same visit and the different amount she was told that is just how they do it. I don't understand how they can be allowed to do busin... read more

Mary G 

on BBB

3 years ago

While I totally appreciate all of our medical professionals during these extraordinary times, I feel obligated to share a recent experience in the ER of Northern Nevada Medical Hospital recently in an effort to potentially save lives. I went into the ER after a few days of vomiting and feeling dehydrated because once I am no longer able to hold down Zofran (nausea med) or Xanax I get dehydrated and I have in the past passed out. I have been told to come to ER when that happens before passing out. I am 65, asthmatic, diabetic... read more