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Northern Glass Co.

4.5

About this business

In operation since 1949, Northern Glass Co. Inc. is a provider of glazing services to the construction, commercial and residential markets. Based in Watertown, N.Y., the company offers a variety of products, including aluminum entrances, storefronts, architectural aluminum windows, auto glass, caulking, sealants and custom/residential mirrors. It also provides tempered, wire, single strength, double strength, nonglare picture, plate and laminated glasses. Its other residential products include jalousie windows, acrylic/polyc... read more

Location details

22443 NY-37, Watertown, NY, 13601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.559 reviews
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Julie L.'s profile image
Julie L. 
a year ago

I can’t express the appreciation we have for Northern Glass! I went to check on some repairs needed for my mom’s windows she purchased almost 20 years ago. Kelly Ohearn was who I met that day. She assured me that if the warranty on the windows was still in place she could assist my mom in recovering cost for repairs. After much leg work and communication with the company she got my mom a generous refund to cover the repairs needed. Kelly did this with such a positive attitude and helpful demeanor. Northern glass has a lifet... read more

Connie B.'s profile image
8 years ago

I recently ordered a piece of glass for my desk top. I have greatly appreciated the professionalism, friendliness, and integrity that I have experienced. I worked with "Kelly" who was so kind, thoughtful, very knowledgeable ,dedicated, and always concerned that the product was correct. She was so understanding when I discovered that I had made an error in the design, and assured me that it could be corrected; a tremendous relief for my anxious heart. She also provided a solution for the problem that I faced, with picking up ... read more

Monica A.'s profile image
8 years ago

Great service!! Thank you Kathy 

evaandgianna's profile image
evaandgianna 
15 years ago

Terrible Service – Terrible service. I would not recommend. I felt as if I was bothering them and I was doing them a favor. 

sjpezzullo's profile image
sjpezzullo 
17 years ago

HORRIBLE CUSTOMER SERVICE!!!!! – I would not recommend this company at all. They told be 2 weeks for my order, it took over a month! Then when I was told that they could squeeze me in because they forgot to schedule me then did not show up. When speaking with the manager I asked for a discount for the waste of my time and inconvenience to me. He refused and just continued to give me excuses why thing were not done. As a customer I felt as thought though I was an inconvenience to them and will never use them again 

Frequently asked questions about Northern Glass Co.

How is Northern Glass Co. rated?

Northern Glass Co. has a 4.5 star rating with 59 reviews. 

When is Northern Glass Co. open?

Northern Glass Co. is open now. It will close at 6:00 p.m.  

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