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Northern Arizona Gastroenterology Pc
- Medical Centers
- Flagstaff, AZ
About this business
Welcome to Northern Arizona Gastroenterology, P.C. We've been serving Northern Arizona and Verde Valley since 1991. Specialists in Diseases of the Digestive System and Liver. Dr. Steven Palley, MDM. Angelo Trujillo, MDStephanie Martinez Hawthorne, MDJoan Mitrius, MDServing Northern Arizona and the Verde Valley since 1991. Appointments available in Show Low. Please call us today to schedule your appointment.
Location details
77 W Forest Ave #210, Ste 210, Flagstaff, AZ, 86001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is putting lives at risk. I called them in June 2024 several times with no answer, the phone just rings. I had a referral put in from a doctor's office in July to be seen for suspected colon cancer and today 12/30/24 I just now received a call back! Thankfully I pushed to go elsewhere to have my cancer diagnosed and treated. The excuse of the late call back was "we're busy" and "sorry". The best part was when I explained I no longer needed their services since I had been treated elsewhere in August the reply was "... read more
The office is patient unfriendly. I had to reschedule three times because I am chronically ill. I always did it at least a week ahead of time so that they could get another person in there. They said I couldn't come back because I had rescheduled so many times. Reason was because I took a space someone else could have had. What? They have a long list of people waiting and didn't call anyone? Also, several years ago I saw Dr. Overhiser for digestive problems. It was a dire situation. He was excellent!!! .His MA who was Tamara... read more
Seconding another reviewer here in that Renee, their billing person, was awful to deal with. I had to appeal an approximately $1,500 mistake in billing. The simple colon screening should have been covered, but Renee implied I didn't know anything when in fact my insurance provider told me the office messed up in their coding (a simple fix if dealing with a competent billing department). Renee kept denying and I kept having to call back with new information to challenge her. Eventually, she conceded that I was correct after s... read more
I just don't get the negative reviews here. Perhaps someone had a bad day, or maybe there was a problem employee at one time, I can't say, but I just finished my fourth colonoscopy in 20 years with Dr. Trujillo and think I have a pretty good idea of what the norm is. I've never had a bad experience here. For the latest procedure, in particular, everyone was super friendly, from start to finish. Keep in mind that they perform a lot of procedures each day. They're scheduled back-to-back, and if yours is later in the morning yo... read more
Frequently asked questions about Northern Arizona Gastroenterology Pc
How is Northern Arizona Gastroenterology Pc rated?
Northern Arizona Gastroenterology Pc has a 2 star rating with 82 reviews.
When is Northern Arizona Gastroenterology Pc open?
Northern Arizona Gastroenterology Pc is closed now. It will open on Monday at 9:00 a.m.
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