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We are a full service heating and cooling company that has been in operation since 1971. As a family owned and operated company, we started from very humble beginnings and have built up to be a respected and successful business to this day. The propane division started in 1997 with one truck and now has a fleet of 14 trucks with offices in Danielson and Franklyn CT. Today we are one of the largest family owned Oil and Propane companies in Connecticut. We now service most of Connecticut east of Hartford, most of Rhode Island ... read more
235 Westcott Rd, Danielson, CT, 06239, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
No one is answering their phones and nobody is returning their messages
Been a client for years however for the past few years it has become extremely difficult to get someone to answer the phone or call you back when you leave a message (which they request after not answering). Very disappointing. As a followup, I never received a phone call as the company's response to my post promised.
Never had more problems with a company in my life.
I have been a loyal customer of this propane company for 17 years, but unfortunately, their service has gone completely downhill. A couple of months ago, I had to spend nearly 30 minutes on the phone just to request a propane fill-up. The representative was unhelpful, and I had to ask for a manager just to get basic assistance. Now, I’m in an even worse situation. I’ve been trying to request a propane delivery for nearly a week, but no one answers the phone. I’ve left multiple messages, reached out through their website, and... read more
Absolutely horrible customer service. I have called literally 6 times with no answer or call back after leaving voice messages. The worst part is i have been PRO Actively trying to set up a BUDGET plan nothing!!
Northeast Oil & Propane has a 3.1 star rating with 111 reviews.
Northeast Oil & Propane is open now. It will close at 6:00 p.m.
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