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10 E 17th Ave, Columbus, OH, 43201, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 5:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 3:00 p.m. |
Overpriced and Underserviced – Horrible maintenance service. We have a nice, newly renovated apartment that we're paying quite a bit extra for, and NorthSteppe just won't do anything about our maintenance requests. -We have bed bugs, but that doesn't seem to bother them. It's disgusting. -There are small cockroaches all over the apartment. We are very clean people and became even cleaner after the bugs started appearing, but nothing worked. Our neighbors (in the building) also have a bug problem. -We're paying extra for a wa... read more
Horrible Company to rent from. – Horrible people to work with. Dumpy, old, and falling apart apartments and horrible customer service in the office. The "Realtors" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. Tried to give us one from 5 years ago and said they would find it and e-mail us ours, which never happened. While moving out, we took every precaution to get back as much of our security deposit as possible, and before we were done cleaning, we came back... read more
Much better than the others. – I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. Northsteppe is leaps and bounds better than the former. Their office is open during weekends which is a huge convenience. The staff has always been friendly and accommodating in all my experiences. I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. When I rented through Buckeye last year ... read more
Lazy. Cheap. Liars. – I've had a terrible experience with Northsteppe. Whoever does maintenance for them now does shotty work at best. We've had a leak in our roof all year which they have "fixed" multiple times. When we had to add another tenant to our lease they told us it would be done in a week so after not hearing from them for two weeks I went to check on it. I looked at the file myself and it still wasn't finished. That same day emailed the office telling them we needed the lease finalized ASAP and they emailed me bac... read more
Crooks. Dishonest. Slumlords – Don't ever rent from this company. Charged me multiple times for bogus fees, subtracted them from my rent payment, then claimed I was late on rent. Staff refused to help me and made me talk to the accountant (totally unprofessional by the way) who was rude and confrontational, refused to take off fees. I Pointed out that according to our LEASE (legally binding contract) these fees were bogus and ad hoc in nature. She herself admitted fees were not in the lease, still refused to take off fees. A... read more
If I could rate them 0 stars, I would. – I had the severe displeasure of renting from North Steppe for one hellish year. I never received heat. If you are a tenant living in one of their apartments who has radiator heating, heed my words! North Steppe has absolutely no interest in turning on your heat! They will cut costs in any way possible regardless of how morally reprehensible. I ended up figuring out where the water heaters were in the basement of my apartment complex and turned them on myself. Of coarse, North Steppe p... read more
don't rent from this company!!!! – I have been renting from this company for less than a year and already know I won't be renewing my lease. My girlfriend also rents a unit across the hall from me and has had to stay in my apartment during the cold weather so she does not freeze to death. The only reason her and I are warm in my apartment is because my mother purchased me a space heater for christmas. I, sometimes turn on my stove for some heat in my apartment. I haven't had a hot shower but maybe once or twice since I've li... read more
Just don't no matter how great the apartment seems – EVERYTHING that people are complaining about I can assure you is true. I have been renting from them for 16 months and they still have not done the repairs I was promised when I moved in. I have been turning on my kitchen faucet with pliers for 3 months and I put in 4 maintenance requests for this problem and no one has even come to look it at. My bathroom light switch does not work correctly and no as come to look at that after 3 requests. (Which is really terrible since ... read more
Stay Away. Horrible Management – There were many problems with this apartment. I lived in a two bedroom in the Vic Village. The apartment was beautiful. It was huge and the walls were so thick we were never disturbed. Maintenance was a HUGE issue. We moved in August, we had no hot water in our bathroom sink. Our maintenance requests were ignored until January when we had our rent put into escrow. We didn't have screens on most of our windows for the entire year. In March, we came home in the evening to our apartment smelling... read more
North Steppe Realty has a 2.1 star rating with 378 reviews.
North Steppe Realty is closed now. It will open at 9:00 a.m.
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