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10 E 17th Ave, Columbus, OH, 43201, United States
Get directionsWeekday | Schedule | Status |
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Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 5:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 11:00 a.m. to 3:00 p.m. | |
Sun | 11:00 a.m. to 3:00 p.m. |
PUT ENTIRE BUILDING IN DANGER WITH GAS LEAK THEY TRIED TO PASS OFF AS A PILOT LIGHT GOING OUT - WITH NO FURTHER INVESTIGATION TO SEE IF THERE WAS AN ACTUAL PROBLEM...WHICH THERE IS. If I could I would give this company a 0 star rating. My son moved his belongings into his apartment on August 5. Right away we noticed a very strong natural gas odor and that the company had left one of the apartment windows open to vent the gas. They also had the hall window by his apartment opened. They obviously knew there was a problem but d... read more
NorthSteppe is a malicious, predatory company. They're slumlords, and that's not an exaggeration in any sense. Their website presents them as a helpful, bright, friendly company with good customer service, and that's what we expected when we moved in to our new Columbus apartment. What has happened since then has been so egregious it's seriously made us question reality a few times - but they really ARE that bad. We have had illegal non-tenants living in makeshift firetraps thrown together in the neighboring units' unfinishe... read more
DO NOT RENT FROM NORTH STEPPE! I know it is hard to find places on campus to rent but it is NOT worth it! Just like the other reviews said, we were promised a number of things when signing the lease which included fixing holes in the wall, replacing carpets etc. None of that happened. The houses are in terrible condition with many broken amenities. Since it is campus they can charge whatever they want, so we paid a ridiculous amount to live in a hell hole. Since we had heard rumors about the houses not being prepared, we cal... read more
North Steppe Realty is located at 1944 N. High St. in Columbus. The people working there are very young and lacking in customer service. They seem to never get the phone, they are very slow at returning calls, and they seem to know very little about the apartments they are showing. I sent an email and it took a week before I received a response. The reply basically stated, "It is better to call the office". I have called the office 3 times with no response. They could call stating they are working on it, they cannot help me,... read more
No matter how good the apartment, do not rent from this company. What they don't provide in quality tenant service, they make-up for with lies, run-around, and unexplained fees for which they are unable to provide any details.
Overpriced and Underserviced – Horrible maintenance service. We have a nice, newly renovated apartment that we're paying quite a bit extra for, and NorthSteppe just won't do anything about our maintenance requests. -We have bed bugs, but that doesn't seem to bother them. It's disgusting. -There are small cockroaches all over the apartment. We are very clean people and became even cleaner after the bugs started appearing, but nothing worked. Our neighbors (in the building) also have a bug problem. -We're paying extra for a wa... read more
Horrible Company to rent from. – Horrible people to work with. Dumpy, old, and falling apart apartments and horrible customer service in the office. The "Realtors" are a bunch of college students who don't have any idea what they are doing and lost our move in damages sheet. Tried to give us one from 5 years ago and said they would find it and e-mail us ours, which never happened. While moving out, we took every precaution to get back as much of our security deposit as possible, and before we were done cleaning, we came back... read more
Much better than the others. – I have rented through NorthSteppe for the past 2 years and prior to that rented through Buckeye Real Estate and Hometeam Properties. Northsteppe is leaps and bounds better than the former. Their office is open during weekends which is a huge convenience. The staff has always been friendly and accommodating in all my experiences. I have had absolutely no issues with maintenance, and the office actually has called me to check if the work was actually done. When I rented through Buckeye last year ... read more
Lazy. Cheap. Liars. – I've had a terrible experience with Northsteppe. Whoever does maintenance for them now does shotty work at best. We've had a leak in our roof all year which they have "fixed" multiple times. When we had to add another tenant to our lease they told us it would be done in a week so after not hearing from them for two weeks I went to check on it. I looked at the file myself and it still wasn't finished. That same day emailed the office telling them we needed the lease finalized ASAP and they emailed me bac... read more
North Steppe Realty has a 2.1 star rating with 367 reviews.
North Steppe Realty is closed now. It will open tomorrow at 9:00 a.m.
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