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North Shore Surgical Center
- Other
- Lincolnwood, IL
About this business
Location details
3725 W Touhy Ave Suite A, Lincolnwood, IL 60712, Lincolnwood, IL, 60712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had 3 procedures here and within weeks of each other they all came at the same time for a total of $1,300. They have the option to make payments , when you open the email the 3 amounts for each surgery is posted. You check the boxes for what you want to pay. I click all the boxes and have been making 1-2 payments a month. They have called me several times harassing me asking me for payments . I tell them I made a payment and they want proof?!? I’m sorry idiot but isn’t the screen in front of your face ???? Now they sent me... read more
Not sure why they gave them less then 4 stars but i give them 5 outstanding customer service the nurses were excellent and it was vert clean
I went to a Dr. from Rush Ophthalmology for cataract surgery. It took 2 months to get a date booked. Complete scam when it comes to where she operates. You think you’ll be at Rush. But at the last minute they tell you to arrive at a sleazy old “surgical” center on Touhy in Lincolnwood. This center. It’s a “cataract factory”. 3 doctors doing 10 or more surgeries a day renting 3 beds each. It had a leaderboard on the wall like an airline telling waiting room where each patient was. Pre-opp filled to the brim. Stacked like plan... read more
Did not receive a call with a time or instructions the day before my first surgery. Started calling at 3:00p to get the info and nobody answered the phone even though they are supposed to be open until 4:00p, I finally found out the info the next morning one hour before my surgery when I called them at 7:00a Customer service does not exist. I have been calling billing for over a week and nobody answers the phone. If you leave a voicemail it is not returned. I went in and the woman at the front desk told me that my request ca... read more
service was OK except having to arrive over an hour before patient is brought back for surgery. Half the time I calledthere received a message "call cannot be completed at this time". Then calls pickup and hangup, then no answer. Also billing is absolutey horrible (through a third party). Demanded payment prior to surgery. Only received a reciept, no detail. Ended up overpaying per my insurance and made 20+ calls to get it resolved. No answers, no returned calls when messages left. Finally reached someone - then 6-8 weeks wa... read more
Frequently asked questions about North Shore Surgical Center
How is North Shore Surgical Center rated?
North Shore Surgical Center has a 3.6 star rating with 19 reviews.
When is North Shore Surgical Center open?
North Shore Surgical Center is closed now. It will open tomorrow at 9:00 a.m.
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