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North Raleigh Endocrinology & Diabetes Center
- Healthcare
- Raleigh, NC
About this business
Location details
6729 Falls of Neuse Rd, Raleigh, NC, 27615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've always had good experiences with Dr. Patel. HOWEVER, the website and portal are absolutely horrible. I've been trying to send a message and nothing is working. I tried the "contact me" area on the website but I get an error. In desperation, I tried the "make an appt" area - still got an error. The portal is useless because it doesn't even allow me to send a message. Also, I can't leave a voicemail on the office number. How else are people who work NIGHT SHIFT supposed to leave a message for anyone??? All I want is an it... read more
Love my doctor. Hate his office. Admin is awful. Wait times are unacceptably long (1-1/2 hours). Staff attitude is ok, but they are hampered by a terrible corporate system. I have been with this practice for years and my last interaction was so bad I will likely find a new provider.
If I could give no stars I would. To start the exam room was dirty, all the soap and hand sanitizer expired in 2023 and was still full 🤮. Now to the actual appointment I went in for referral for my thyroid. The provider did not view any of my labs, MRI, or ultrasound results just kept talking about "gut problems" that I do not have. He told me that if I moved to a "clean" country my thyroid would fix itself. He also told me that changing my diet and finding my "trigger" foods would cure me. He then told me my synthetic horm... read more
Everyone is pleasant in the office. Didn't have to wait long. Appointments can be far out though. Dr Patel is easy to talk to is willing to explain things to you as well. Doesn't rush you out of office. There is also a lab Corp on the bottom floor. Which is also convenient. I like the new office.
Dr. Patel and the lab techs are great. My first appointment was back in June after being scheduled 6 months prior (December.) found out I needed to start a new medication in July, a month after my visit. "You were supposed to start a month ago but you didn't have a voicemail box set up." To quote a receptionist (I never received any calls from them after my initial appointment.) Receptionists here are rude and whether in person or on the phone, act like they cannot be bothered. I had a missed call from the office and went to... read more
Frequently asked questions about North Raleigh Endocrinology & Diabetes Center
How is North Raleigh Endocrinology & Diabetes Center rated?
North Raleigh Endocrinology & Diabetes Center has a 4.1 star rating with 44 reviews.
When is North Raleigh Endocrinology & Diabetes Center open?
North Raleigh Endocrinology & Diabetes Center is closed now. It will open tomorrow at 9:00 a.m.
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