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21315 I-10, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:30 p.m. | |
| Tue | 8:30 a.m. to 8:30 p.m. | |
| Wed | 8:30 a.m. to 8:30 p.m. | |
| Thu | 8:30 a.m. to 8:30 p.m. | |
| Fri | 8:30 a.m. to 8:30 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was a great buying experience. Our sales rep Fermín Benítez ensured we felt comfortable with our purchase, explained everything about the vehicle and presented options of other vehicles without ever being pushy nor trying to steer our purchase to something that would not fit our personal circumstances. Mark at finance office worked hard to ensure we got the best possible rate that fit our financial situation and presented us with available warranty and service options for consideration, again, never forcing us to purchase... read more
Bought a 2025 Tiguan for my wife and it shut off on her as she was on IH10. The engine shut off and the entire dash went black. Luckily she was able to coast to safety. The dealer has now had it for 35 days. They are saying another 2 weeks, which I don't believe. I have had to call for updates because there has been 0 attempts at communicating with us. Now she doesn't even want the car or trust that they can fix it properly. What they should do is have VW buy the vehicle since the safety concern is so high and the time it ha... read more
This is the second vehicle I have purchased at North Park Volkswagen. I travel from Corpus Christi and Chelly Mendoza maintain contact with me before my trip to SA and gave me updates on the vehicle i was looking to buy. I completed all the finance paperwork before I even made the trip. She made the shopping and buying experience easy since I was able to go up in one day test drive my vehicle sign, and then bring it home without any hassle or worry. She took the time to show me all the features of my vehicle so that I can un... read more
My wife's vehicle was serviced at this dealership recently. Several days after the service, she began experiencing brake troubles. It turns out that one of the brake hoses was duct taped. She spoke with Mr. Zapata after the fact and he was rude and insisted they didn't do it. So it was either duct taped by this dealership or they over looked it, both of which is unprofessional and not thorough. Immediately after experiencing the brake trouble, she took her vehicle to a local Firestone shop, who actually had the professional ... read more
North Park Volkswagen has a 3.5 star rating with 19 reviews.
North Park Volkswagen is closed now. It will open tomorrow at 8:30 a.m.
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