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North Land Oral Surgery

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5.0
4 reviews
|Dentists|Liberty, MO 64068 United States

113 Blue Jay Dr Ste 201, Ste 201, Liberty, MO 64068 United States

(816) 792-3880

https://www.northlandoms.com/

Open now:9:00 am - 6:00 pm

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5.0
4 reviews
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Valerie Perry review for North Land Oral Surgery
Valerie Perry on Facebook

4 years ago

09/04/2018, 01:31 AM
Poor communication. In initial scheduling we reviewed total potential costs and that it would not be over the 20% quoted, including nitrous (which they said was standard to be covered) unless there was an unexpected issue. Everything went fine, however, insurance declined the nitrous. When I called to ask, I spoke with 2 people who both insisted they would not have told me this. I suggested they could communicate better and let patients know that the nitrous often isn't covered (& give a choice to use or not), but she insisted they couldn't do this. Instead of simply apologizing for a miscommunication, she continued to insist that they're right & I'm wrong. I will pay the additional, but am disappointed in their lack of proper communication and total lack of respect. I will not take another child there.
Dovie Loftin review for North Land Oral Surgery
Dovie Loftin on Facebook

5 years ago

10/12/2017, 02:52 AM
Shane Porter review for North Land Oral Surgery
Shane Porter on Facebook

5 years ago

05/04/2017, 06:01 AM
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