North Carolina Neuropsychiatry's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

North Carolina Neuropsychiatry

2.7

About this business

Location details

13251 Falls of Neuse Rd, Raleigh, NC, 27614, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.750 reviews
Select a rating
Douglas Heckart's profile image
Douglas Heckart 
on Google
4 weeks ago

At least 50% of the time, my prescription isn't sent. Why cant you get this correct? Why don't you guys ever answer the phone? 

Mat Krantz's profile image
Mat Krantz 
on Google
a month ago

Had nothing but problems with this office. They do not care about their patients. they will force a visit that's months out before refilling medication they should've provided at the previous visit. Providers keep leaving, so they require another visit to get a school form filled out. AVOID. You have been warned. 

Jesse James's profile image
Jesse James 
on Google
4 months ago

I’m an actual patient here, and Mary Gerow is pretty darn awesome. 5 stars—nothing bad to say at all. My 2 star review is based on the other reviews—and some of my complaints. If I were the owner, I would listen to my patrons by doing something about the concerns. If the problem is mainly focused on the front desk and communication operators, that’s fairly a focused, fixable issue. I’m outside the business, but that doesn’t seem a difficult position to fill. If someone doesn’t work up to standards, it shouldn’t be that hard ... read more

ADW's profile image
ADW 
on Google
5 months ago

It doesn't matter when you call, you'll be put on hold by an automated system for a minute and a half and then told there's a high call volume and prompted to leave a voicemail - which is nonsense. I discovered this firsthand by calling from their parking lot, getting that message, and walking in to find the desk clerk gossiping with a coworker. That experience is actually a great introduction to the care you'll receive here - cold and uncaring. This place fumbles prescriptions so regularly that I had to learn to hoard my me... read more

Jessica Ferrin's profile image
Jessica Ferrin 
on Google
5 months ago

Used to be an AMAZING practice when Lauren White was a provider here. Since her departure though the office cannot seem to get it together. We have had multiple changes in providers because of various reasons. We have gone in for appointments to be told they were cancelled even though we had reminder calls, texts and emails. Our appointments that were scheduled for telehealth were changed to in-person without notice and unfortunately it seems impossible to get a hold of anyone there so when your missing your code/text for th... read more

View all google reviews

Frequently asked questions about North Carolina Neuropsychiatry

How is North Carolina Neuropsychiatry rated?

North Carolina Neuropsychiatry has a 2.7 star rating with 50 reviews. 

When is North Carolina Neuropsychiatry open?

North Carolina Neuropsychiatry is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com