North Carolina Center For Resiliency

J Brig 

on Google

3 months ago

This review has nothing to do with the therapists here, this is entirely about the practice/ownership, which has become genuinely awful. It wasn’t always this way. But since Optum (owned by United Healthcare) bought them, it’s been clear that money is the only priority, not their clients’ wellbeing. I haven’t seen anyone at this practice in a while, so I was blindsided when I got a bill out of nowhere for a visit from over a year and a half ago. When I looked into it, my insurance had denied the claim. I work in healthcare, ... read more

dakota C 

on Google

4 months ago

Beware if contacted by this company if you have medicare, they are NOT ETHICAL. I was contacted by a mental health company "AbleTo.com" on 17Oct25. Conner told me that I was eligible for 8 weeks of therapy at no cost because I had UHC/medicare. The therapist, Ann Bessner LCMHC, was nice and seemed to really listen. THEN in December, Ann said she was "being transferred to SC". I was told that Angela Briseno LCSW w/ NC Center For Resiliency was assigned to me AND that Able To had checked with my NC State Health plan (Aetna) an... read more

Daphne Pareas 

on Google

4 months ago

Out of all the mental health practitioners I’ve worked with, this is the only place that has actually shown some initiative to help their customers. Other places can barely schedule an appointment, or they focus on getting paid, or meeting some minimum number of appointments. This place actually helped me. They did their job, and that’s a rare thing in this field! 

Ella Carter 

on Google

a year ago

I saw two therapists here, each for around 6 months. I didn't think either of them were effective for me. I never felt like they were helping me address the root of my issues. I went into therapy because I hadn't felt like myself in over a year, and was finding it increasingly hard to stay present and focus. No one checked to see if I thought therapy was going well for me, even though that has been shown to improve results. Even though I told my therapist on the first session that I wanted to work on getting out of my head a... read more