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Nortek Inc
- Heating & Air Conditioning/HVAC
- O'Fallon, MO
About this business
Location details
8000 Phoenix Parkway, O'Fallon, MO, 63368, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AC Unit less than 6 years old. Evaporator coil went out causing the refrigerant to leak out. The part was under warranty, but refrigerant is not covered. I'm out $800+ because the part went bad. That's not right, no matter how you look at it. Consumer shouldn't have to pay for what resulted because of a bad part.
We ordered a blower assembly for a local Fire Dept on Jan 2, 2025, was informed not available till 3/17/2025, we place the order and on 3/19/2025 the order was cancelled with zero explination. It took them 3 months to figure out that they do not have the part. Very unproffesional.
Low quality units. Evaporator coil leaking freon after 1 year of use, 2 years after installation. 2 year old unit. $2500 for a new coil. It will not be Nortek again. Warranty 1 year on parts? On HVAC? Long gone the 10-15 years warranty we used to have on these products. Disappointed.
Low quality units. Evaporator coil leaking freon after 1 year of use, 2 years after installation. 2 year old unit. $2500 for a new coil. It will not be Nortek again. Warranty 1 year on parts? On HVAC? Long gone the 10-15 years warranty we used to have on these products. Disappointed.
Part ordered in January 2023. It is now mid-March 2023 and Nortek still cannot give a date when the part will ship. Unit stopped working in late December 2022. Issues from first year with the Nortek/Nordyne unit - which is STILL UNDER WARRANTY. Finally had someone find the issue, the coil is leaking (which seems to be everyone's problem after reading the BBB, Consumer Affairs and Facebook comments). Tech asked about replacing the unit since Nortek cannot provide the part - Nortek refused, but said I could just buy another un... read more
Frequently asked questions about Nortek Inc
How is Nortek Inc rated?
Nortek Inc has a 1.8 star rating with 26 reviews.
When is Nortek Inc open?
Nortek Inc is open now. It will close at 4:30 p.m.
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