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Norris Funeral Home Inc
- Funeral Services & Cemeteries
- Batavia, IL
About this business
Location details
209 S Batavia Ave, Batavia, IL, 60510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Brian Moss is the most unprofessional funeral director in the industry.
Extremely unprofessional and threatening behavior As a small, family-owned business that operates business-to-business, we’ve never experienced anything like this. During a recent phone call with Brian Moss, the owner, he began yelling, cursing, and behaving in an aggressive manner toward my wife and me. We ended the call in an effort to de-escalate. Shortly after, we received text messages that we found threatening and intimidating, stating an intent to harm our business. We have turned these messages over to our attorney a... read more
Deeply Disappointing Experience Our experience with this funeral home was extremely disappointing. When we requested to move the funeral by one day so that more family members could attend, the funeral director, Brian Moss (who I believe is also the owner), became unreasonably angry. His attitude and behavior were unprofessional and made a very difficult time even harder for our family. We also had concerns about his demeanor and professionalism during our meeting. If you read through the other reviews (which we wish we had ... read more
Highly Recommended, Moss Norris Funeral service in St Chatkes, IL. The service they provide to us, first arrangement, to the final burial, they provide us an Excellent service, for everything they did to my late husband, There’s a very professional Lady that helps us a lot, every steps of the way from the first meeting we had with her, to the final service. And she was there during the entire process of the service. I'am so happy, my entire family, relatives n friends so happy and appreciate everything they did. If you reall... read more
Our family’s experience with Moss Funeral Home—and especially owner Brian Moss—was absolutely unacceptable. While mourning our mom, we asked for a little more time with her. Instead of compassion, Brian exploded in anger. His rage felt completely out of control, and his behavior was shockingly unprofessional for someone in his position. This was not just a disappointing moment—it was a disturbing display of zero empathy when our family was at its most vulnerable. Since sharing what happened, at least five other families have... read more
Frequently asked questions about Norris Funeral Home Inc
How is Norris Funeral Home Inc rated?
Norris Funeral Home Inc has a 3.6 star rating with 23 reviews.
When is Norris Funeral Home Inc open?
Norris Funeral Home Inc is closed now. It will open at 9:00 a.m.
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