Norrell Service Experts - Irondale, AL

Gwendolyn L. 

on Birdeye

a year ago

TECH JUSTIN BRUNNEN CAME TODAY FOR MY SEMI ANNUAL CHECK-UP ON MY HEAT& AIR CONDITIONING UNIT. HE WAS KIND AND THROUGH. JUSTIN REPLACED MY AIR FILTER AND MY ANTI BACTERIAL FLORECENT LIGHT. AND TWO OTHER PARTS WHICH WERE FAILING. HE TESTED AND REVIEWED WHAT NEEDED TO BE REPLACED. DID A GOOD JOB . 5 STARS. 

Bess G. 

on Birdeye

a year ago

Buddy Brown your service technician was professional and kind and an asset to your company.  

Devere B. 

on Birdeye

a year ago

Micah Baker was the technician who did my semiannual service of our two AC units. He was efficient, friendly, and explained all the details of what was done. He arrived on time. Also was friendly to our elderly dog.  

Doug H. 

on Birdeye

a year ago

Jason responded to my air-condition problem after I called late in the day. He was courteous and knowledgeable giving me temporary relief until he returned on the scheduled date to replace my condenser coil. Jason was committed to providing me with excellent professional service. Thanks for a job well done. Doug Harkness  

ROSS J. 

on Birdeye

a year ago

JESSIE CLARK WAS VERY GOOD Thanks. 

Bobby R. 

on Birdeye

a year ago

Jason Threadgill was very polite and spent the time explaining the steps in which he was troubleshooting the problem. His expertise allowed me and my family to feel better about the quality of the unit and the tremendous lengths that he and Norrell were willing to go, ensuring the unit gets corrected. Thank Jason!! 

JACQUELINE T. 

on Birdeye

a year ago

I would like to say that Micah Baker was awesome on his visit on 5/6/20. Very nice and professional. "Way to Go Micah Baker"! 

Doug H. 

on Birdeye

a year ago

Matt & Ryan visited my home on November 18th to perform my semiannual maintenance inspection. They were professional in manner and appearance and there work was efficient. They checked both units and Ryan sold me a Halo home water filtration system.