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18818 Studebaker Road, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I had one of the worst experiences I’ve ever had at a car dealership at Norm Reeves Hyundai. In my personal experience, the staff came across as rude and unprofessional from the moment I arrived. I was given a 2:00 PM appointment, yet I wasn’t helped until 5:15 PM. Sitting and waiting for over three hours with no updates was incredibly frustrating. When I finally asked someone in finance how much longer it would take to finish the paperwork, the representative actually scolded me, speaking to me as if I were a child. I found... read more
My experience at Norm Reeves Hyundai was shockingly bad. In my personal opinion, this dealership shows a complete lack of respect for customers. What made everything even worse was the behavior of the finance staff. When I finally asked a simple question about when it would be my turn to finish the paperwork, the finance representative spoke to me in a scolding, condescending tone. I felt like I was being talked to like a child rather than a customer who had already waited over three hours. This whole encounter completely ru... read more
Norm Reeves Genesis has a 4.7 star rating with 6,373 reviews.
Norm Reeves Genesis is open now. It will close at 9:00 p.m.
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