Norcal Medical Supply

lawrence mah 

on Google

a year ago

Received a notice of payment but it was lost on the mail for a while, by the time I received and called in I was notified it was already past due. Made a honest effort to pay the original amount because of it not being my fault that the letter was not delivered to me on time from the post office. The person would not accept payment for the original amount and did not want to deal with a fault that was not on my part whatsoever. Terrible people. Also the late fee was almost as much as the bill itself.. Edit.. was called the n... read more

Sara Bianchi Chamberlin 

on Google

4 years ago

VERY DISAPPOINTING! The owner was not helpful at all. I called to get a belt for my broken rib and she would not make the extra step of measuring their options to offer me one. They do not have customer care manners or willingness to help. I could not get there because I am injured and I explained I would have paid to have it shipped immediately. On top of this. calling "hon" is also very disrespectful to a customer. It really shows lack of professional manners. 

Kelsey Kaufman 

on Google

5 years ago

Everyone was extremely helpful and gave me lots of tips and tricks for the products I was buying. Tammy made sure to call immediately when the additional supplies I needed came in and helped with the insurance portion to make sure I paid as little as possible out of pocket. They even went a step above to help me jump my car when the battery died in their parking lot. Truly amazing customer service! 

Bruce Hagen 

on Google

6 years ago

Just called to find out about buying a used walker that I would need for a couple of weeks following hip surgery. The woman was VERY helpful, told me they only sold new, gave me the price (without me asking), then said she remembered seeing one at a local thrift shop, and told me that another local thrift shop often has them. Super-friendly! 

Chris Kirby 

on Google

7 years ago

This place was so helpful. I have just had surgery and ran out of dressings, they were not open but answered their phone anyways and opened the store so my wife could get the supplies I needed. Thank you so much!