Nomadic Cooling Co.

john smith 

on Google

6 days ago

I've been working tirelessly for the last two months to get my air conditioner working that was manufactured by this company. This is involved dozens of phone calls, dozens of emails, paying shipping on replacement parts and replacing them and I still don't have an air conditioner that works better than the Electric fan I used to have on my van. Even more frustrating as when I asked to talk to the management. I found that they (Amy) had very little customer service, if any at all. They told me that the warranty only covers t... read more

Mikey Torres 

on Google

a week ago

Eric B. from Nomadic Innovations was fantastic! I had a Nomadic X2 AC issue that was installed in my campervan build by a different company and when I addressed it to Nomadic, Eric immediately did everything to ensure my problems were resolved. He even mediated for me with the campervan builders to resolve the issue. Eric constantly followed up with me via e-mails and phone calls making sure all was going smoothly. In the end, the builders with Eric's help, worked out the issues. I highly recommend Nomadic Innovations for th... read more

Matthew 

on Google

2 weeks ago

This is a review from a real customer, not paid and not by a Nomadic employee. If you need Customer Service, ask specifically for Eric Brewer. Not only is he courteous, professional, prompt and thorough, he will check in with you, by email, a week or two later, to see how things are going with your project or if you still have some questions. The only drawback is that he sometimes has to get information from the “tech guys” in back. They are not Customer Service and, as such, are rather perfunctory in their answers, which is... read more

Michael Williams 

on Google

2 weeks ago

We had a customer come into our van shop with a Nomadic AC that needed some work. Eric B. ran us through diagnostics step-by-step. He spent well over an hour on the phone with us and again the next day. He followed up and was immediately responsive to calls and emails. Overall 5-star tech support! 

Michael Gustafson 

on Google

2 weeks ago

I am writing to express my sincere appreciation for the great customer service we consistently receive from Nomadic Innovations. As a van conversion company, Gusto Vans relies heavily on timely responses from our suppliers to keep our projects on schedule, and Nomadic Innovations has delivered on every front. Mary C has been an absolute pleasure to work with, whether we are placing orders or making general inquiries. Her professionalism and helpfulness are truly commendable. Additionally, their shipping services are consiste... read more