No. 284 powered by Sonder

Brad Stone 

on Google

6 days ago

Room was absolutely tiny, pillows were terrible, and the bed was okay. Location was fantastic which was the saving grace 

Chelley Carroll-Worth 

on Google

2 weeks ago

Great location, but from the moment we walked in, there was a musty smell- got worse in the room. There were a few things to attempt to mask the smell in the room, but they didn't work. Mobile key didn't work and there's no staff on-site. Shower drips water all over the floor. Huge bug smashed on the wall of a very tiny room. Really great location, but not worth $300+/night. 

Alexandra Cooke 

on Google

3 weeks ago

We stayed this past weekend! I was a bit nervous after reading the most current reviews but as we checked in there was someone in the office that was available for assistance if needed. Our room was on the bottom floor, very nice and clean. I had a question about luggage on the day of checkout and used the chat option in the Sonder app and received a response back. Amazing location. I would highly recommend staying here. 

Roberto Roblero 

on Google

3 weeks ago

Horrible hotel, don't ever stay at a.Sonder property 

Emma Cameron 

on Google

a month ago

I stayed at the Sonder Back Bay in Boston in June 2025. Despite the excellent location and vibrant neighbourhood my room and experience with the customer service team left me extremely disappointed. First, it should be noted that there are a number of rooms in the basement of the hotel, which was where mine was located. The unit I stayed in was below ground level with a small window at sidewalk level. Second, I found 10+ beds, which could certainly be bed bugs in carpet, drapes, wall, and bedding. After speaking with custome... read more