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Nissan Service
- Automotive
- Columbus, GA
About this business
Location details
1725 Whittlesey Rd, Columbus, GA, 31904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. Terry B***, Please share our *****nses with your dealership and staff. You truly have great support! Nia, You and your team personally made a difference in our 1st purchase from Headquarter Nissan, ********, GA. My wife loves memories ... especially good and everlasting ones! The purchase is over. The truck is delivered. Our big day is beginning to feel like a fond memory. But before beginning that walk down memory lane, we would like to take a minute to recognize the people who helped make our day. The celebration isn't... read more
My spouse bought his vehicle from here this was his second time going for an oil change. About three weeks after the oil change he noticed that his car didn’t have any oil in it. So he decided to contact them regarding the matter. They advised him to bring it back so they could look at the car. They ran diagnostic test on his car an tried to charge him 1200 for a problem he didn’t have simple wanted them to correct the oil change my spouse refused they also tried to charge him for the results of the test. The oil was leaking... read more
Business response:
To whom it may concern, We will gladly revisit the customer's concern. We will gladly review the original work performed. If the concern is with workmanship or a part we have replaced, then of course we will take care of it. If the concern is different from the service we performed, then a fair and accurate estimate will be provided. We look forward to working with the customer to resolve their concern.
I went there for a complementary oil change (which I got for donating blood for THEIR blood drive) on Jan. 10th, 2024 and the technician was rude with me. I understand that my car is old and needs repairs, but to be so rude to me is not right. I took my car home and 10 days later noticed my car making sounds and noticed that my oil filler cap is missing. I called and told them about it and they said that they would replace it. It's been 2 weeks and no one has contacted me. I called and was stuck in a voicemail box and never ... read more
Business response:
Thank you for reaching out. Our Service Department will be contacting you to get your oil cap replaced. We also will recheck your fluid levels and tire pressures to make sure everything is resolved.
The company provided my a disaffected vehicle that I had purchased in May of 2023 , starting June 13 ,2023 issues started to occur. My sales advisor brushed me off , waited until my 30 day warranty was up and then contacted me in regards to bringing for service. My car been to deliver 3-4 times in a 1-2 month time frame . Car is still not fixed , all agents are unaware of what’s going on . The workers informed me that the general manager is refusing to talk to me ; as well as the sale manager , I stayed there 4 hours at the ... read more
service dept. very incompetent advisor lied several times about repairs
We purchased a brand new Nissan Pathfinder fully loaded with all the bells and whistles. The purchase of the vehicle came with a lifetime power train warranty. We were promised that if anything were to ever go wrong “under the hood” we would be covered. We already figured Nissans were good cars. We didn’t expect to have any mechanical issues let alone a mechanical breakdown at 60,000 miles. The engine completely gave out. We initially attempted to drop the vehicle off for maintenance for regular service but were not able too... read more
I purchased a Rogue at the dealership on Oct 1st and against my better judgement I bought a service plan with the reassurance that I would get a 100% refund if canceled within 30 days. I came back up to the dealership on Saturday October 7th to have a broken tail light replaced and also to cancel the plan, however no one in the dealership that day knew the process for canceling so I came back Columbus Day, October 10th and was told to sign a paper with a request to cancel. I was told it could take up to six weeks. November 2... read more
Unsatisfied,hidden fee's on new vehicles,fee's are not advertised with car.Saw a 2023 Nissan Online far a price,Contacted Nissan about the vehicle,was told car was in Transit.Car reached destination I went to purchase car for online advertised price.After getting there go over vehicle before purchasing,then was told there's another price on car instead of Advertised Price
I was finagled into getting unnecessary automobile repairs in order to receive the Transmission I needed. On March 17th, 2021, I took my 2015 ************* to Headquarters Nissan of Columbus car dealership to have a Diagnostic test done. From the way my car was operating, I believed I was having possible Transmission problems. On March18th, 2021, upon completion of the Diagnostic test I was informed by MT in the Service Department that I needed to also have the left rear tail light fixed in addition to the Transmission work... read more
Frequently asked questions about Nissan Service
How is Nissan Service rated?
Nissan Service has a 4.1 star rating with 231 reviews.
When is Nissan Service open?
Nissan Service is open now. It will close at 6:00 p.m.
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