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Nissan Service

4.1

About this business

Nissan of Norwich sells new, used, and certified-pre-owned Nissan vehicles in Norwich, Connecticut. At our dealership, the sales team devotes themselves to helping and serving our customers to the best of their ability. We want the car you buy to fit your life and needs perfectly. Whether you need routine maintenance or to replace a part, our service department will help keep your car on the road. We have a price match guarantee with our tires because getting them from our dealership means having the right tires for your spe... read more

Location details

691 W Thames St, Norwich, CT, 06360, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
4.142 reviews
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bcuziamalady's profile image
bcuziamalady 
4 years ago

Very unprofessional. Did not have the car ready and waiting like they said they would. When they went to retrieve it, the battery was dead. After getting the Jeep started, they presented it to me filthy and in terrible shape. It was one of the highest prices I had seen for this particular model and in the worst condition of them all. The man who I was dealing with was very nice so nothing against him but, I would never recommend this dealership. I ended up purchasing one 36 miles form there, on the other side of CT. Professi... read more

Customer's profile image
Customer 
4 years ago

I didn’t end up purchasing the vehicle that I went to look at, but the sales person was excellent to deal with and I would make a purchase here if the vehicle was what I was looking for. Much better than most dealers I’ve been to over the years. 

Business response:

Thank You so much for the great review 

Leda's profile image
4 years ago

Got back to me quickly to let me know car was available. 

Timothy's profile image
Timothy 
5 years ago

Was contacted. But was told their truck WASN'T available for Leasing , when in fact I know for sure Nossan trucks are available to lease. Got tired of the back and forth incorrect information. So finally they said theyd not be able to Help me And the conversation stopped at that point. 

Tim's profile image
5 years ago

Was contacted. But was told their truck WASN'T available for Leasing , when in fact I know for sure Nossan trucks are available to lease. Got tired of the back and forth incorrect information. So finally they said theyd not be able to Help me And the conversation stopped at that point. 

Peter's profile image
8 years ago

I never got in to see the Camry, but the email and phone conversations I had were friendly and positive. They certainly made every effort to make a visit possible. They were understanding when I was unable to make the trip to see the car. I would do business with them again should the opportunity arise. 

Business response:

Thanks for sharing your review, Peter!We're glad to hear that we were able to provide you with great service.We hope to hear from you again, please let us know if we can be of help in the future! 

Cali's profile image
8 years ago

The people were friendly. I did not feel pressured into buying. 

Business response:

Hi Cali! It was our pleasure to assist and provide you with a pleasant and friendly experience. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future. 

william's profile image
william 
8 years ago

Ted/Sandra/Paul were all awesome great to deal with and a big help.i can't say enough about them. I drove 2 hour to get to dealer to pickup new truck and was worth every second.fast friendly no pressure price was great great to deal with..i will send friends there,thanks again Bill 

Business response:

William, thank you for taking the time to leave a great review! We are pleased to hear Ted, Sandra, and Paul provided you with an excellent experience. They will be very happy to hear your kind words. We greatly appreciate your business and look forward to seeing you again in the future. 

Harry's profile image
8 years ago

I bought a 2014 nissan murano from nissan of norwich and it was by far the best car buying experience i ever had....they had the car ready washed with a full tank of gas.... we knew what we wanted and left an hour later with the exact car we were looking for.....Dan was our salesman and he took the time to hook up our phones to the bluetooth and a quick lesson on how everything works.... as a business owner myself it shows that the management team takes pride in hiring people that really want to be there and take pride in a ... read more

Business response:

Harry, thanks for your generous review! We're glad to hear Dan assist you and made sure you knew everything about your new Nissan Murano. We're glad you and your wife left our lot happy with your experience. We look forward to seeing you in the future. 

Frequently asked questions about Nissan Service

How is Nissan Service rated?

Nissan Service has a 4.1 star rating with 42 reviews. 

When is Nissan Service open?

Nissan Service is closed now. It will open tomorrow at 7:30 a.m. 

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