Nissan of Smithtown

James D. 

on Yellow Pages

3 years ago

I had a very pleasant experience helping my elderly mother purchase a Nissan Versa from Smithtown Nissan. Our experience with Smithtown Nissan was in stark contrast to the lousy behavior of other Long Island Nissan dealers, which had even made us consider buying a different brand of car. From the beginning, Smithtown Nissan stayed in contact with us as we worked out the terms, loan, and logistics of purchase & delivery of the car. Our salesman, John Rodriguez, made the transaction straightforward. Ultimately, they sold the c... read more

Alex G. 

on Yellow Pages

6 years ago

Horrible...verbally and physically violent owner names John. I asked to speak with the highest in the management and John presented himself as such. He called me names and physically pushed me. This took place after they didn't want to honor a lease return appointment which was scheduled and confirmed in advance. A police report was generated and Nissan corporate will be involved ASAP...worst experience of my life. Unbelievable that such people exist...real management or nissan headquarters should review dealership cameras..... read more

Danielle G. 

on Yellow Pages

11 years ago

We had the best experience with Smithtown Nissan. Our salesman, John Cerruto was amazing!!! So patient and was extremely helpful. We were looking for the Quest in white. It is very hard to find but John did not give up until he found it. Even though we live in Massapequa (close to Massapequa Nissan), it was worth the trip. We will only work with John in the future. He was HONEST and didn't give us the runaround. 

Samantha H. 

on Yellow Pages

11 years ago

I based my decision to purchase a new Nissan at Smithtown Nissan by reading dealer rater reviews. After concluding my purchase I felt compelled to leave my own review here as well. I have to say i was quite surprised as to the ease of my transaction. From the moment I walked into the store I was treated with the utmost respect, almost like family. I felt that my sales representative John Cerruto truly listened to my wants and needs. Not only did they have exactly what I was looking for, I was enlightened to features that wou... read more

vitagirl 

on Yellow Pages

15 years ago

i am at the end of a lease on my altima and the salesman is constantly calling my house every other day to strike a deal..the salesman then called my husbands job and tells a lie to the secretary that he needs my husbands cell phone # and that he gave me the OK to get his number by calling his place of work. you just lost my business! 

tyraphaena529 

on Yellow Pages

16 years ago

It's a shame that I actually have to give a star to this pathetic excuse of a "family-run" business. They had ordered a CD Player/ Radio system for my Nissan Altima 2008 Coupe, and when I went to get it installed (after driving an hour to get there), they told me they had sent it back (after making me wait for an hour)! The next day, I get a call saying my part is in (that fast, huh?). When I called again, they jerked me around saying it wasn't in, and the stupid receptionist I was on the phone with put me on hold while I wa... read more

newyork06 

on Yellow Pages

16 years ago

If you want to get jerked around - then this is the dealership for you! Spend quality time finding a car and negotiating a deal with a nice salesperson only to sit around for 2 hours while the finance guys curse up a storm and play with their buddies telling jokes while you wait to see them to seal the deal. (Did I mention there was no one in the dealership but us buying a car, but we still had to wait?!) Once you get called in to see finance guy - he will try to upcharge you $3000 and try to justify it by insulting you and ... read more