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Nissan Elk Grove Service Center
- Auto Repair
- Elk Grove, CA
About this business
Location details
Elk Grove, CA, 95757, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
我10点钟的预约更换机油，把车交给工作人员后在侯客厅等待，11点有个经理过来向我推荐一款一千多的礼包，我没有同意，说今天只是更换机油和咨询玻璃水的问题，然后这个经理不高兴的走了，等到十二点再去问还有多久时，一个工作人员说半个小时可以了，等到十二点半我再去问那个推荐我礼包的经理，他查询电脑后说还要45分钟，我从电脑上看到我排在客户群体的前面，但是没有人帮忙处理我的车，当时我生气说不换了要走，这个经理马上让人把我的车开过来，其实我的车一直在修车场外，根本没进修车场里，我只是换机油而已需要三个多小时吗？而且还是周四，这个经理没有成功的向我推荐产品就不理不睬的态度让人感到非常不专业，没有好的服务态度怎会有好的回报呢
John Brooks is the #1 service advisor I have ever worked with. If Elk Grove Nissan has an employee of the month program he should win it every month.
Everything was ok except for the fact that the person who scheduled me for service told me it would only be about two hours...must have been new because with the recall work and usual oil change etc, I was without my car till next day! They did provide me with I rental which I paid $38 out of pocket ( should have been free) and was late to work the next day due to having to return rental and pick up my car. The only thing they did to make up for it was $20 coupon for break fluid change. $20! Please, they could have at least ... read more
Frequently asked questions about Nissan Elk Grove Service Center
How is Nissan Elk Grove Service Center rated?
Nissan Elk Grove Service Center has a 4.5 star rating with 237 reviews.
When is Nissan Elk Grove Service Center open?
Nissan Elk Grove Service Center is closed now. It will open tomorrow at 9:00 a.m.
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