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Nicklaus Children's Outpatient Care Center
- Hospitals
- Hialeah, FL
About this business
Location details
15025 NW 77th Ave, Hialeah, FL, 33014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
I recently took my son to this urgent care for the first time, and we had a wonderful experience. The staff, nurses, and doctors were all incredibly thorough, friendly, and thoughtful. I will be sure to visit this location again if ever needed for my children in the future.
Trying to call about an inquiry on an ultrasound that was suppose to be sent but never was sent to my php has been impossible. I’ve been transferred like 7 times and everytime I’m just met with the same ai bot prompt to press a number for an extension when none of the extensions even apply to what I’m calling for. Now I’ve been on hold for 30 minutes, mind you it’s 9 am on a Thursday there’s no way they are that busy that they can’t pick up. Everyone I speak to says they’ll transfer me just for it to transfer to another dial... read more
Trying to call about an inquiry on an ultrasound that was suppose to be sent but never was sent to my php has been impossible. I’ve been transferred like 7 times and everytime I’m just met with the same ai bot prompt to press a number for an extension when none of the extensions even apply to what I’m calling for. Now I’ve been on hold for 30 minutes, mind you it’s 9 am on a Thursday there’s no way they are that busy that they can’t pick up. Everyone I speak to says they’ll transfer me just for it to transfer to another dial... read more
My experience at this Third World country Children’s Urgent Care in Miami Lakes was incredibly frustrating and disappointing. From the moment we walked in, the staff was disorganized, inattentive, and unprofessional. The wait times were outrageous despite the place not being full, and no one offered updates or showed any urgency—especially considering this is supposed to be a children’s care center. The front desk staff lacked basic courtesy, and the medical team seemed rushed and dismissive, not taking the time to properly ... read more
I’m only putting 3 stars because of the nurses and staff were so sweet and patient but to the doctor that treated my son I would give NO stars. Dr. Alicia Serrano was rude, no bedside manner whatsoever ever, inconsiderate and quick to dismiss us. She came into the room sat down on the stretcher and when my son went to sit down next to her so she could use her stethoscope on him she told him no get down and stand still in front of her, my son is autistic & hes very jittery she told him “You need to stop moving” in a rude tone... read more
Frequently asked questions about Nicklaus Children's Outpatient Care Center
How is Nicklaus Children's Outpatient Care Center rated?
Nicklaus Children's Outpatient Care Center has a 3.3 star rating with 173 reviews.
When is Nicklaus Children's Outpatient Care Center open?
Nicklaus Children's Outpatient Care Center is open now. It will close at 10:00 p.m.
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