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Niagara North Family Health Team - Carlton Street Site
- Doctors
- St. Catharines, ON
About this business
Offers patients a team approach to health care. The team includes patients, family doctors, social workers, a physician assistant, registered nurses, dietitians, a diabetes education team (a certified diabetes educator nurse and dietitian), nurse practitioners, respiratory therapist and a psychiatrist plus a consultant in sports medicine. Programs include: an After Hours Urgent Care Clinic; a Stop Smoking Clinic; Asthma & COPD Clinic; Mental Health Assessments; Nutritional & Lifestyle Counselling; Diabetes Education and Teac... read more
Location details
145 Carlton Street #7, St. Catharines, ON, L2R 1R5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr. Beutows schedule always seems to be very busy. The last 2 appointments I had, I never saw my doctor but a nurse instead. Both times it was wait times almost 20 minutes but barely 15 minutes with the nurse practioner. I understand that nurse practioners can do things like physical checkups, but it would be nice to talk to an actual doctor whom im more comfortable with. However I would be waiting 3-4 months to see the doctor.
I have found the staff I have interacted with to be very professional and careing. I have been with this Health Team for many years. Currently we see Dr Schafer who is relatively new to the practice and is very professional, careing, skilled and willing to listen.
What is the point of having after hrs appts when hrs are 5-8 called at 5:01 to be rudely informed all booked up didn't even ask why appt needed. How can ALL appts be booked 1 minute after opening?
Rude and snappy receptionists are not the level of care anyone needs when contacting a physician for ANY reason, but especially not if they specifically say it relates to mental health. Would strongly consider addressing the obvious staffing concern considering there are many reviews that echo this sentiment. Did not attend my appointment because reception was so rude on the phone that I decided to go elsewhere. Will not call here again despite the great experience I had with a medical student on my last visit.
Frequently asked questions about Niagara North Family Health Team - Carlton Street Site
How is Niagara North Family Health Team - Carlton Street Site rated?
Niagara North Family Health Team - Carlton Street Site has a 3.3 star rating with 25 reviews.
When is Niagara North Family Health Team - Carlton Street Site open?
Niagara North Family Health Team - Carlton Street Site is open now. It will close at 5:00 p.m.
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