NewYork-Presbyterian Medical Group Queens - Urology - 58-04 Main Street

Javokhir Yusupov 

on Google

11 months ago

People who sit in the front seat needs to go so disrespectful and rude 

Jeffrey Ma 

on Google

a year ago

I complained multiple times because they lost my insurance and sent me a private pay email for nearly $1,000.00. Not long after having to ask to speak to a supervisor to fix the issue, another issue comes up where they sent my lab to labcorps which is not covered by my insurance and I received a bill for $750. They dont give a damn here Update: My provider Dr. Tarasuk was ethical and chose the most non-invasive procedures and seemed to take my care seriously. That being said the stress I experienced from both the front desk ... read more

Anonymous 

on Google

a year ago

I complained multiple times because they lost my insurance and sent me a private pay email for nearly $1,000.00. Not long after having to ask to speak to a supervisor to fix the issue, another issue comes up where they sent my lab to labcorps which is not covered by my insurance and I received a bill for $750. They dont give a damn here Update: My provider Dr. Tarasuk was ethical and chose the most non-invasive procedures and seemed to take my care seriously. That being said the stress I experienced from both the front desk ... read more

J T 

on Google

a year ago

My wheelchair bound parent had an appointment at this location. I took a day off from work to go. The day before, I received a call asking if my parent could climb stairs as the elevator is out of service. I said this was not possible. They had to reschedule me for the Fresh Meadows location on a different day. I asked if it would be possible to be rescheduled for the same day as the original appointment at the fresh meadows location with a different doctor and the answer was no. The next available appointment was not until ... read more

Sonia E. Rodríguez 

on Google

3 years ago

The people who answer the phone have such an attitude like you are begging them to answer the phone, and they make you Waite at least for like 10 minutes before they answer your call. Then after, as soon as they see that your last name is Hispanic, and you speak English with a Spanish accent, they treat you like a second class citizen with a despotic tone of voice. Also, when you come to the clinic these secretaries are having their personal social conversation before they pay attention on you as a patience. This is somethin... read more