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Newton Wellesley Eye Associates
- Ophthalmologists
- Newton, MA
About this business
Location details
MOB Green, 2000 Washington St # 462, Newton, MA, 02462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This place is the worst of the worst when it comes to being organized and responsive. I had an appointment cancelled by the staff for unclear reasons, then they never followed up, and the staff doesn’t respond to MyChart messages reliably.
This place was absolutely terrible. We took my son in for a follow-up visit after he was hit by a tennis ball. Since our insurance only covers injury-related visits (not routine checkups), I made it very clear when scheduling the appointment that this was specifically a follow-up for his injury, not a regular checkup. Yet a month later, we received a $400 bill because the visit was coded as a routine exam. When I contacted the billing department, they submitted a request in April for the doctor to correct the coding, but she... read more
I booked my two children their first eye exams at NW Eye Associates at 1:30 and 2pm. The apparent 30 minute appointment slots provided no indication that these initial check-ups can take far longer than 30 minutes and I wasn't provided any advanced information informing me that this is often the case. We unfortunately arrived 15 minutes late but were told that the doctor would still be able to see both children and we were charged a total of $500 upfront; 250/child (without any subsequent paperwork or receipt provided post p... read more
This doctor was absolutely terrible. We took my son in for a follow-up visit after he was hit by a tennis ball. Since our insurance only covers injury-related visits (not routine checkups), I made it very clear when scheduling the appointment that this was specifically a follow-up for his injury, not a regular checkup. Yet a month later, we received a $400 bill because the visit was coded as a routine exam. When I contacted the billing department, they submitted a request in April for the doctor to correct the coding, but sh... read more
I've been a patient at this practice for years. It has deteriorated to the point where I felt compelled to write this review. Here are some facts: the appointments are NEVER on time, the office fails to callback repeatedly, the appointments are rushed and the medical care is abysmal (three failed prescriptions). They just don't care. I've since moved on to another practice in West Newton which is infinitely superior (and confirmed the failures of Newton Wellesley Eye Associates). Read the other reviews.
Frequently asked questions about Newton Wellesley Eye Associates
How is Newton Wellesley Eye Associates rated?
Newton Wellesley Eye Associates has a 2.6 star rating with 24 reviews.
When is Newton Wellesley Eye Associates open?
Newton Wellesley Eye Associates is closed now. It will open tomorrow at 8:30 a.m.
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