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NewRoads Automotive Group

3.8

About this business

NewRoads Automotive Group is a family of automotive dealerships in York Region. We sell and service a complete line of Chevrolet, Cadillac, Buick, GMC, Chrysler, Jeep, Dodge, Ram, Subaru, Mazda, Toyota and Honda vehicles. We're proud members of our Newmarket, Bradford, Aurora, Keswick and Richmond Hill communities. 

Location details

18100 Yonge St, Newmarket, ON, L3Y 8V1, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.8104 reviews
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Timelessphotoshoot's profile image
Timelessphotoshoot 
on Google
3 weeks ago

I did not sign a contract when placed a deposit of $1000 on my visa for a car. I changed my mind not to get the car. The finance mgr refused to give me back my money saying that they had to detail and license the car. They only gave me back $600. This is highway robbery. Going back there on Monday to see the general manager. 

Joanne's profile image
Joanne 
on Google
a month ago

I purchased a Cadillac XT4 February 8, from another dealership. A couple of weeks after driving the vehicle, I was having some issues with: Seat warmers, steering, and sensors. I called the dealership where I purchased the vehicle, they had the car in their shop. (I overheard the dealership's service manager say to the sales rep "there is nothing wrong wth this vehicle, before they looked at it.)They reviewed the issues. Said, that there was nothing wrong with the vehicle, "Must have been a fluke, but assured me all was work... read more

ZHU KII's profile image
ZHU KII 
on Google
4 months ago

If my car wasn’t under warranty, I definitely wouldn’t come back. I just bought the car less than two months ago, and there was an issue with the wheel alignment. This was my second visit. The first time, they didn’t fix it. During the second visit, a so-called repair department manager came out and said a part was broken. But now, they couldn’t locate the part at headquarters and needed to wait until their office hours. I completely understood all of this. However, when I went to pick up my car, I was shocked when I opened ... read more

Robbie Cooke's profile image
Robbie Cooke 
on Google
4 months ago

See Daniel for sales needs he took good care of me. Mark the lead service rep has always been good. Abdul has taken care of me several times. Always been pleasant and helpful! All issues iv had have been minor and immediate taken care of. 

Paul Heggie's profile image
Paul Heggie 
on Google
5 months ago

Zero stars. My head gasket failed on my 2019 Honda Civic at 150,000 km and it also ended up needing new injectors. The bill was just under $7,000.00 including $3500 in labour. I was denied "goodwill" assistance from Honda Canada, which I'm appealing. Took a month just to get the answer from Honda Customer Care. The car has remained at New Roads Newmarket Honda while I waited. They didn't tell me I had to get the car, and when I called them today to see if I could discuss a possible discount on the 7,000.00 bill, the manager ... read more

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Frequently asked questions about NewRoads Automotive Group

How is NewRoads Automotive Group rated?

NewRoads Automotive Group has a 3.8 star rating with 104 reviews. 

When is NewRoads Automotive Group open?

NewRoads Automotive Group is open now. It will close at 6:00 p.m.  

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