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Newport Creamery
- American
- Fall River, MA
About this business
Location details
1670 President Ave, Fall River, MA 02720, Fall River, MA, 02720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
Ask for 2 scoop in cone got it in a cup. Ask for a regular Sunday and ended up with with no cream and the wrong ice cream choice.
Came in for just ice cream, waited 30 minutes after we ordered ice cream to be told they “didn’t have ingredients” for the sundae & then waited another 20 for the sundae.. we got 2 scoops on a cone & a small sundae.. should not take this long for ice cream!! didnt get an apology from anyone not once & the waitress didnt bother coming back to the table after we got ice cream.
We were treated terribly. They make people wait for a very long time in front of a closed window while they stand inside chatting and doing nothing. Then, when we went to complain, they treated us poorly. They are disgusting staff members who don't know how to be polite to customers. I will never come back here again.
I came in about an hour ago and was served by Tina. Unfortunately, this was one of the worst customer service experiences I’ve had. She was rude, seemed uninterested in helping, and made me feel unwelcome throughout my visit. There were multiple issues with the service, and her attitude made the experience even more frustrating. I left feeling disappointed and dissatisfied. I hope management addresses these concerns and provides additional customer service training to ensure future guests have a better experience.
Frequently asked questions about Newport Creamery
How is Newport Creamery rated?
Newport Creamery has a 3.9 star rating with 1,081 reviews.
When is Newport Creamery open?
Newport Creamery is closed now. It will open at 7:00 a.m.
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