Newport Animal Clinic

Anonymous 

on Wellness

13 years ago

We tried to save a dog that was hit on 70 and could not wait for Animal Control to show so they met us there. We were so grateful to the quick care and compassion!. The Officer showed and was allowed to take custody of the dog and they jumped right in and pain meds ASAP, and started care of this sweet poor little dog. We searched for 7 hours door to door for the owners and will head out again today and they are so great they are allowing us to have updates about the little dog we tried to prevent from being hit and to the SO... read more

Anonymous 

on Wellness

13 years ago

I love taking my pet here. I feel confident in their care and my pet really seems to like them. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Their prices were very fair. The level of care you get for the ... read more

Anonymous 

on Wellness

13 years ago

Does this provider always put the customer first? Definitely not. They seem to care more about themselves Is this provider easy to reach in an emergency? Somewhat, they eventually called me back Does this veterinarian offer emergency after-hour services? Never! It's hard enough getting them to see me during regular business hours Was this provider's office easy to locate? I got lost, but eventually found it 

Anonymous 

on Wellness

13 years ago

Was it easy to find parking at this provider's office? Extremely easy, and close to the entrance Does this provider treat their staff well? Yes, they treat their staff with respect Did this provider ever postpone your appointment? No, they never postpone my appointment Does this provider offer any coupons, discounts or promotions? Not that I have seen Did this provider answer all of your questions? Some were answered 

Anonymous 

on Wellness

13 years ago

Are you going to visit this provider again? Without a doubt! Did you feel like this provider's office was understaffed? Somewhat, they could've used more help Did this provider prominently display their diplomas or business license? Yes Was this provider argumentative or easily angered? Not at all, they were one of the kindest, most attentive individuals I've ever met Was your pet anxious to leave this veterinarian's office? No, my pet seems to love it here and is never anxious to leave 

Anonymous 

on Wellness

14 years ago

Dr. Westbrook is a very sloppy vet. Whenever he cuts my dogs toenails the dog bleeds and he charges for this. I now cut them myself. And my cat was in the emergency room from too much insulin and survived all night when taken to him the next day the cat died. I asked his blood sugar count, they never took it and charged me $240!!!! I also have two friends who claim he also killed their dogs. think twice before going to dr. westbrook. I also took my dog for shots, the clerk asked if i was there for the clinic, i said what cli... read more

Anonymous 

on Wellness

14 years ago

Does this provider offer any coupons, discounts or promotions? Yes Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy? No, they didn't tell me anything that I could be doing better Did you experience unnecessary pain during your visit? No