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New York State Electric & Gas

1.7

About this business

Location details

6544 Lincoln Ave, Lockport, NY, 14094, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.7180 reviews
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Todd Gunby's profile image
Todd Gunby 
on Google
5 days ago

This company needs to be investigated big time for overcharging customers. This is ridiculous!!! 

Alexander Ranney's profile image
Alexander Ranney 
on Google
a week ago

These bills with the new smart meters are completely absurd. I consume less electricity than I did last year, yet my bill has increased. Their explanation is that they raised the service and supply costs to remain competitive with other providers. How can that be true when they are the only option in our region? 

James's profile image
James 
on Google
a week ago

It is an absolute outrage that NYSEG, a company responsible for providing our energy, is owned by Iberdrola, a foreign corporation based in Bilbao, Spain! We have an international company, a company that has no ties or loyalty to our community, dictating how New Yorker's get and pay for American energy and gas. To make matters worse, their customer service is a complete joke. The "reps" who respond to these posts will continue to give out the same useless support number, which sends you to a call center in India, not even th... read more

K Sbbb's profile image
K Sbbb 
on Google
2 weeks ago

My bills don’t make any sense. Paid 29 dollars in may. 130 in June. Somehow now have a 232 credit and then tried to say I owe 266 dollars in August? Yeah, total scam and no way the energy usage matches their bills. No one can explain any of the charges. They’re in hot water for price gouging. Not sure if people know this, and I see it clearly they’re hoping I don’t pay attention to my bills. I will be filing a complaint. 

Ericka Milczarski's profile image
Ericka Milczarski 
on Google
3 weeks ago

Third time someone has either come To my home or Called about my gas meter being in the basement. Each time I show them it’s OUTSIDE. They say they will update it and again someone shows up a month or two later. I just cannot. I could go on and on with this joke of a company and unfortunately I have no other supplier here. 

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Frequently asked questions about New York State Electric & Gas

How is New York State Electric & Gas rated?

New York State Electric & Gas has a 1.7 star rating with 180 reviews. 

When is New York State Electric & Gas open?

New York State Electric & Gas is closed now. It will open on Monday at 8:00 a.m. 

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