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New York Sports Clubs
- Health & Medical
- White Plains, NY
About this business
Location details
4 City Pl, White Plains, NY, 10601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
So to start, their customer service is the worst I have ever seen from any company ever. I wanted to cancel my membership and that meant I would have to pay an early termination fee, which would have saved me money rather than having to pay an annual fee and another outrageously high monthly membership fee. So I did what I was told to do over the phone. since I could not go in person to cancel it, I sent an notice by mail to both the White Plains Office and the corporate office. I hadn’t heard back by the time my annual fee ... read more
I have been trying to cancel my membership for YEARS. I had to contact the corporate office and was assured that it had been cancelled. NYSC kept charging my card and now I've received more emails about how they are expecting their money from me despite assurances that I have cancelled. This is the WORST corporation ever. The gym is only ok and the services provided are minimal at best. The business practices are absolutely disgusting. Avoid them!
Impresive renovation well done. Lights and equipments are a lot better
Just found out they increased monthly fee from $19.99 to almost $35? a month since the New Year . I have not received any notice?? They said “ we sent you an email , it probably went to spam ?” Anyhow , I asked them to cancel my membership then . They said ok , even sent an email confirming it . Found out today that they deducted even more from my bank account? Now I have to call the bank to put a stop on it!! Please check your acct and see how much they are charging you without letting you know . My boyfriend was also a mem... read more
Things are not bad until I tried to cancel the membership. First, they didn't inform me about the automatic enrollment to a second year and the additional cancellation fee in my initial inquiry for membership cancellation. Second, no room for negotiation when I called about the charge (took me many phone calls to finally reach the person in charge). Misinforming customers about charge details and unwillingness to make adjustment to continue the customer's satisfaction put this as one of my worst customer experience.
It has two huge floors and has the most friendly and helpful staff.
Frequently asked questions about New York Sports Clubs
How is New York Sports Clubs rated?
New York Sports Clubs has a 3.7 star rating with 744 reviews.
When is New York Sports Clubs open?
New York Sports Clubs is closed now. It will open at 5:00 a.m.
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