New York Home Health Care Equipment

Anonymous 

on Wellness

11 years ago

Did the staff at this retail store pressure you to purchase any unnecessary products during your visit? Somewhat Was the staff at this retail store friendly? They did what I asked, not a bit more Would you refer this retail store to a family member or friend? No, If I had known how terrible they were I never would have gone. Did this provider answer all of your questions? No Did you feel that your visit with the provider was time well spent? No 

mags 37 

on Wellness

11 years ago

I have been trying to get my CPAP supples for three months now and still have not received them. This is the worst company I have ever dealt with. I have left numerous messages with supervisors, the billing dept. etc. and I have never received a call back. I will go elsewhere for my supplies and deal with a company that is more competent than this one. If I could give this company a "zero" I would. 

Anonymous 

on Wellness

11 years ago

Did the staff at this retail store pressure you to purchase any unnecessary products during your visit? Absolutely not! I was never uncomfortable Was the staff at this retail store friendly? They were decent Would you refer this retail store to a family member or friend? No, I wasn't impressed Were you able to get all of your questions answered while you were at this retail store? Some were answered Does the provider's staff treat you well? Mostly 

Junior SS 

on Wellness

11 years ago

I love New York Home Healthcare! There is one guy there Justin, he takes care of his patients and makes sure they get what they need. . Compared to the other companies around, New York Home Healthcare is hands down the best. I know I can count on them when I need something. 

Bob 

on Wellness

11 years ago

Takes months to get my scheduled cpap equipment. Often sends the wrong mask. Wish they would just send me what I need when I need it. 

mad consumer 

on Wellness

11 years ago

we were pushed to accept medical equipment by this provider because they have contract with the company giving me medical care. we were taked into taking this vendor. the result was there is no toll free phone # and the equipment they sent over was cheap china made quality that it was a joke. we couldn't choose the medical equipment provider we want because the medical care company contract with them but do they know they have bad review? 

Anonymous 

on Wellness

12 years ago

Did this provider listen to your input and concerns? Somewhat. But I mostly felt ignored. 

Heather 

on Wellness

12 years ago

Horrible customer service. I was yelled at by one of the representatives when I complained about a miscommunication we had the day previously. He refused to transfer me to his manager and refused to give me her name and phone number. When the manager finally answered I was treated rudely by her as well. I never have complaints for services and am a very patient person, so the one time I have a legitimate complaint I don't appreciate being treated like a nuisance. I'm a paying customer and so are you. . .GO ELSEWHERE!! 

Anonymous 

on Wellness

14 years ago

Would you refer this provider to a family or friend? No, If I had known how terrible they were I never would have gone. Was this provider willing to stay open late to accomodate your needs? No, they close exactly on schedule despite any circumstances Was this provider sympathetic to your situation? Not at all. It was obvious they didn't care about me