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118 W 22nd St, New York, NY, 10010, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I would highly recommend. I have been a fan of this shop for a very long time. It has been part of our family celebration for several years already. I would highly recommend.
They are good at what they do. You need to visit this shop to find out how they are able to accommodate the needs of their clients. They are good at what they do.
Never shopping at NY Cake again Rude to mothers and small children. Had possibly the worst customer service experience I have had anywhere at this place. Old man, who I presume to be the owner, told me to pay and get out because no one wants to hear my kid. My child was not even screaming. Found his behavior staggering. Will never, ever spend a dollar in that store again.
Customers Srv is HORRIBLE! I've been going to NY Cake for about 6 mths and everytime I come here I get the worst customer srv. No one ever wants to help! I cringe coming into this place. Thank god i've figured out where everything is on my own because just to ask the simplest questions I get my eyes rolled at. The old man, who I think is the owner, that sits at the desk, is always in the worst mood. I heard him yell at one of the employees screaming "count the boxes, are you an idiot!?!" It was so loud you can see everyone c... read more
customer service or what you need True this store has almost everything you need to complete and pastry or cake project, but is it worth the personal aggravation? I hate going into this store. I mean it is like pulling teeth. The gentleman at the counter screams "NEXT" if you walk pass the counter and he actually told this woman, " This is all we have, take it, IF YOU DON'T WANT IT, YOU'RE WASTING MY TIME." If you are i n a jam, they have what you need, but at what cost? I think if everyone stayed away from this shop for a w... read more
My Absolute Favorite Store in NYC!!! This is my Absolute favorite store in NYC! A bakers heaven with some10,000 items all in one roof you can't find anywhere.Bakeware,Icings,confetti sugar,Cake boxes,stands,fillings,ornaments,chocolate,candy molds,Paper liners,Books and muffin tins among others.In addition if you have any item you can't find,they will make it their business to try and get it.The store is conveniently located in Flatiron/Chelsea district in a landmark building.The staff is extremely knowledgeable and experien... read more
They are terrible!!! I am a professional chef and when I find myself in need of something last minute I have to go to this store and it always puts a pit in my stomach. They are so incredibly unhelpful. If you were to ask for a leaf cutter, they would sell you a set telling you it was all they have, then you walk out past exactly what you had asked for and then they refuse to give you a refund. The man who usually works the counter is socially retarded. If you pass with in 10 feet of the register he'll scream "NEXT" at you e... read more
Customer Service The older, dark haired lady that works the register is unhelpful. Each time I have asked her a question, she has to refer me to someone else. And then, the guy that sits behind the counter. When I asked a question, he was too lazy to get up to help. I asked about gum paste & royal icing for bows I need to put on a cake, He pointed to stuff on a piled table. He couldn't even get off his butt to come to the counter. The store is piled. His pointing somewhere was useless. He was literally talking down to me and... read more
Bakers Dream I found this store by accident. My sister was in her "I'm taking a cake decoration class phase" and needed some peculiar sized cake pan that no one had. (sold out--very popular)
New York Cake & Baking Distributors has a 4.2 star rating with 468 reviews.
New York Cake & Baking Distributors is closed now. It will open at 9:00 a.m.
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