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New Tex Plumbing
- Plumbing
- Oak Ridge North, TX
About this business
Location details
611 Todd St, Oak Ridge North, TX, 77385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I reached out to New Tex Plumbing specifically because Rinnai referred to them as “ trained experts” to either fix or replace my water heater because I had NO HOT WATER. I had an appointment the next morning 8-12 with Joe. 1:45 comes around and I call the office & ask if they can provide me with an update, but they said “nope we are closing the office. Hopefully he calls you soon” 🤔 Joe shows up at 3 & says the transformer is out. He said he will order it & follow up the next day (Tuesday) as well as provide me with an esti... read more
Business response:
Thank you for letting us know of your experience. We apologize and will look into everything you noted. We will definitely use this as an opportunity for improving our customer service across the board.
RecommendedA few weeks ago we discovered a burst water pipe on our property coming from the meter. Within just about 24 hours the pipe was fixed and our front yard looked as if nothing had happened! Thank you New Tex Plumbing.
We have very hard water in our area, so we were in dyer need of a water softening system. Technician Sean came out to my home to install and did a awesome job. Taking time to explain things and being very thorough with the instillation. In addition he was very neat and considerate helping me move things around while he was going in the attic, he even did a few helpful things he didn’t have to! Great service, great technician, would recommend 10/10
We moved into our new house on Saturday. We couldn’t get gas turned on until this morning. The gas company came and turned it on but it was t working. Alex from New Tex got to our house around 8:30 tonight and figured out there was air in the lines and quickly fixed it. Alex was wonderful and very professional! Thank you Alex for getting us hot water!!!
Frequently asked questions about New Tex Plumbing
How is New Tex Plumbing rated?
New Tex Plumbing has a 3.8 star rating with 59 reviews.
When is New Tex Plumbing open?
New Tex Plumbing is closed now. It will open at 9:00 a.m.
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