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New Roads Treatment Center Provo
- Rehabilitation Center
- Provo, UT
About this business
Location details
1530 South 500 West, Provo, UT, 84601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I've attended this place twice in my life. Once in 2021 and again in 2023. First: They are SEVERELY understaffed, and according to said staff: they are paid minimum wage accept for admin. Second: they treat all patients like garbage. Especially if you're chronically ill or physically disabled. I personally have seizures and while I was there had a couple of seizures, same with others. The staff would always brush it off as "fake" or "psychosomatic". The first time I was there I dislocated my elbow on an outing and I needed a... read more
New roads is an amazing program. I received so much help & healing Even just in the few months I attended IOP there. More so than I was ever able to obtain at any of my other programs. My therapist was absolutely amazing, and they all worked extremely hard to make sure I had everything I needed. The Dr's and all the staff are very kind and knowledgeable. They genuinely want to help people who are struggling. It's a different kind of program in its very own special way and I greatly recommend it to anyone struggling. The staf... read more
Would not recommend to anyone with BPD. Their program is built on manipulation tactics and their model of a community run program is just an excuse to hire less people. My codependency was reinforced and physical medical needs disregarded. I saw patients repeatedly ignored when in physical pain, for example a seizure lasted over 5 minutes with no ambulance called and a patient dislocated their elbow, that they refused to treat or take patient to urgent care. Was told I would meet with a psychiatric professional once a week, ... read more
IOP is great but DO ATTEND THEIR INPATIENT. I went there for 4 days because of substance abuse. Immediately the Dr stopped giving my antidepressants & other mental health meds i had been on for 8+ years and began tapering me off other ,meds he didn't like. They did not care about my feelings and in no way did they try to work with me instead of deciding everything for me. after spending 4 days depressed, asleep in my room without stadd ever once checking on me i opted to leave. They were extremely rude and threatened to "red... read more
Frequently asked questions about New Roads Treatment Center Provo
How is New Roads Treatment Center Provo rated?
New Roads Treatment Center Provo has a 4.4 star rating with 183 reviews.
When is New Roads Treatment Center Provo open?
New Roads Treatment Center Provo is open now. It will close at 9:00 p.m.
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