New London Rehabilitation and Care

Anthony Szlosek 

on Wellness

6 years ago

Beware of sending your loved ones here --- a sincere message from a Current Resident. Recently suffered food poisoning at New London Rehab, and prior to that found foreign objects in my food. The nurses for the most part are rude, and could care less if you died unless it's on their shift. Insult patients on Medicaid. Also, beware of your belongings. I had $631 stolen from my wallet a few months back while I was asleep in my room. Underpaid staff frequently goes through your drawers and belongings. E-mail me at tony42find2@a... read more

Anthony Szlosek 

on Wellness

6 years ago

Beware of sending your loved ones here --- a sincere message from a Current Resident. Recently suffered food poisoning at New London Rehab, and prior to that found foreign objects in my food. The nurses for the most part are rude, and could care less if you died unless it's on their shift. Insult patients on Medicaid. Also, beware of your belongings. I had $631 stolen from my wallet a few months back while I was asleep in my room. Underpaid staff frequently goes through your drawers and belongings. E-mail me at tony42find2@a... read more

Kathleen Marie 

on Wellness

9 years ago

Not only are the staff rude and ignore you half the time, they also don't seem to care at all for their clients. Now, there are a few nurses who go above expectations, but when they aren't there you can expect your loved one to get no attention. I've seen the nurses just leave food next to the bed of someone who can't feed themselves, not even cutting it up or offering to help. You know when someone with memory loss who never swears can remember and call a nurse a b****, then something's wrong. If you have other options, ple... read more

Discouraged 

on Wellness

10 years ago

This facility is very large and many staff come through-no one seems to have any updated information about the status of your loved one. When you ask questions you receive a cold, rude tone of voice as if you were inconviencing them. Two concerning situations I witnessed while visiting the facility: the patient received medication in the wrong form and was told in a threatening tone "if you don't take your medicine I will tell your doctor and it will not be good." Secondly, on several occasions, food was cold at the bedside ... read more

Anonymous 

on Wellness

11 years ago

Were you able to get all of your questions answered while you were at this senior care facility? Yes Was it easy to find parking at this senior care facility? Yes, it was convenient Would you recommend this senior care facility to others? If I Had To Was this senior care facility's staff friendly? Yes, they went above and beyond Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you? They would never do that! Their full attention is always on me. 

Mrs. Smith 

on Wellness

11 years ago

Does this provider maintain a professional appearance? Absolutely! You can tell that he/she really makes an effort to look professional Did this provider thoroughly explain the risks and benefits of your treatment? Yes, they made sure I had all the information I needed to make a decision Does this provider have helpful information available online? Yes Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Are you going to visit this provider again? Without a doubt! 

Anonymous 

on Wellness

12 years ago

Was this provider's office easy to locate? I got lost, but eventually found it Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long 

Me 

on Wellness

12 years ago

Does this provider maintain a professional appearance? No, he/she did not appear to care very much Does this provider use current and safe equipment? Fairly current Was this provider's staff friendly? No, they were rude Was this provider's office easy to locate? Fairly Easy Did this provider leave you unattended for an extended period of time? Yes, I was completely ignored for a long time! 

Anonymous 

on Wellness

12 years ago

Was the waiting area spacious? Yes, extremely spacious Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would Would you refer this provider to a family or friend? Yes Does this provider always put the customer first? Yes, they always put customers first Does this provider offer any coupons, discounts or promotions? Not that I have seen