New London Hospital Express Care Plus

Nora Spaulding 

on Google

4 weeks ago

Went here to get tested for strep or Covid. Thought it was Urgent Care as I know it. Emergency Room is on the other side of the building. My insurance covered most of the bill but not the $300 Emergency Room fee. Should have read the reviews first and will never go again. Very deceiving. 

Kevin Eadie 

on Google

5 months ago

Avoid this place unless its an emergency. this place is an emergency room, not an urgent care. Once you step foot in this building, you will get billed approx $520 for an emergency room visit (obv depending on your insurance) to get common things such as antibiotics. I didn’t know places like this existed and obviously will never go back. Another issue is people will very likely not read this until its too late. 

Amanda DiMinico 

on Google

6 months ago

Same experience as others. Deceptive as it seems like urgent care, but billed as an ER visit. I tried to dispute the charge to no avail. They need to rebrand as this is deceptive and misleading. I have a $1,000 bill to have gotten my children a strep test. I can’t believe they carry on this way when so many others have had the same experience. Criminal. 

Chiletrekker One (Chiletrekker) 

on Google

8 months ago

Wow! I have used Express Care several times. The wait is never long. The care is exceptional. The staff is friendly and professional. They are so far above all the of the Express Care centers in the area in every aspect of care. All the people complaining about cost are victims of the system NOT the institution.