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New England Food Allergy Treatment Center
- Healthcare
- West Hartford, CT
About this business
Location details
836 Farmington Ave Suite 1388, West Hartford, CT, 06119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 3:00 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our experience with NEFATC has so far been wonderful. Joanna is the office manager and she is very patient and communicates what is needed prior and she is very welcoming when entering the office. Dr. Lee and Janina NP were very reassuring, kind, and knowledgeable throughout our first appointment. Our nurse Joanna was extremely supportive, knowledgeable, and accommodating during a long appointment. She was great. I would recommend NEFATC to anyone who has food allergies and is trying to lead a normal life.
Doctors and nurses are fine. Medical treatment is fine but their billing department is horrible. You get charged left and right. The person in billing sits remote so there's no way to reach out as she never picks up the phone nor return any calls.
Professional, knowledgeable, kind. Family member went thru successful peanut desensitization during the pandemic and we couldn’t be more pleased. Never had issues with billing or front desk.
I called to inquire if they accept the insurance that I have and the receptionist hung up on me. When I tried calling back I didn't get an answer
I just read the previous review. I feel myself have similar experience so I want to put it down. Doctors and nurses are nice. The billing is awful. It’s difficult to reach the person who works remotely, not usually pick up the phone and doesn’t reply messages promptly. In the middle of our treatment, they added $50 monthly dose supplies fee, which I still felt okay. Right before pandemic, they added a $95 completely new procedure charge for each up dose visit (in additional to the regular desensitization charge) which never ... read more
Frequently asked questions about New England Food Allergy Treatment Center
How is New England Food Allergy Treatment Center rated?
New England Food Allergy Treatment Center has a 3.3 star rating with 12 reviews.
When is New England Food Allergy Treatment Center open?
New England Food Allergy Treatment Center is open now. It will close at 3:00 p.m.
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