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New England Eye Center - Boston
- Ophthalmologists
- Boston, MA
About this business
Location details
9th-11th Floors, Biewend Building, 260 Tremont St, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This has to be one of the most dysfunctional, unorganized, and chaotic offices I’ve ever seen. I had some good experiences with the technicians during my visits, but the office staff and billing department are a complete joke. Each time I call and ask a question nobody seems able to provide an answer or transfer me to the correct contact, and it took me nearly 6 months to a get a billing error corrected that they made. If you care about your sanity and well-being, I highly recommend finding another place for your eye care.
Brought my Mom in for some diagnostics. Our tech, Sandra A., was phenomenal. She was extremely patient with my limited mobility mother and spent as much time as my Mom needed to feel comfortable and informed regarding treatment. Sandra’s professionalism offset the fact that Tufts didn’t have any wheelchairs available for handicapped patients. If it were not for our incredible tech, this review would have only warranted 2 stars.
Dr. Peter Zhao An emergency issue with my eye had me going to NEEC for treatment. My surgery was done, not once but twice, largely in part to the severity of the problem.. When booking a F/u I was told 10wks out because my surgeon was no longer with NEEC, but saw patients 1x per month. Not happy. I was referred to Dr. Peter Zhao. This referral turned out to be the BEST part of my whole optical experience. Apprehensive at first about a new Doctor these worries disappeared upon meeting him. He is through, compassionate, listen... read more
This place stinks. 1030 appointment it’s now noon and still haven’t been seen yet! Why make a 1030 appointment when you can’t be seen for 1.5 hours after!??? These hospital and doctors should be ashamed of themselves with these wait times! Unreal!!!! I usually don’t bother with boston base hospitals! The wait times are ridiculous and traffic terrible!
Dr Wu is the definition of top notch cornea specialist and she has a very pleasant and professional staff to go along with her. Highly recommend
Frequently asked questions about New England Eye Center - Boston
How is New England Eye Center - Boston rated?
New England Eye Center - Boston has a 3.5 star rating with 10 reviews.
When is New England Eye Center - Boston open?
New England Eye Center - Boston is open now. It will close at 5:00 p.m.
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