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New England Collision - West Haven, CT

4.6
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About this business

Our focus is always to get your car, and your life, back in order asap. That's why we do auto body repair faster than anyone else in the industry. And we don't just repair it quickly, we repair it right. Having the best technicians and working with the best equipment in our body shops, helps us make sure of that. That's why our Customer Satisfaction Index (CSI) rating is 97% - the highest in the industry. In the end, we back everything we do with the industry's best nationwide warranty. It's just part of our overall approach... read more

Location details

465 Derby Ave, West Haven, CT, 06516, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.6258 reviews
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Rollo T.'s profile image
Rollo T. 
on Birdeye

7 months ago

Beware. Terrible customer service. New England Collision doesn't care about its customer's time, is incompetent when it comes to customer services (one hand does not know what the other is doing), and they are liars. I dropped off my car with New England Collision last Friday (Sept 1) to have the right front panel replaced. I was supposed to drop it off the Friday before that (Aug 25), but I needed my car for something. I called New England Collision and left a message that I would bring my car to them the following Friday... read more

Reginald W.'s profile image
Reginald W. 
on Birdeye

7 months ago

Beware. Terrible customer service. New England Collision doesn't care about its customer's time, is incompetent when it comes to customer services (one hand does not know what the other is doing), and they are liars. I dropped off my car with New England Collision last Friday (Sept 1) to have the right front panel replaced. I was supposed to drop it off the Friday before that (Aug 25), but I needed my car for something. I called New England Collision and left a message that I would bring my car to them the following Friday... read more

Frequently asked questions about New England Collision

How is New England Collision rated?

New England Collision has a 4.6 star rating with 258 reviews. 

When is New England Collision open?

New England Collision is closed now. It will open on Friday at 9:00 a.m. 

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