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Nevada Chiller & Boiler, Inc.
- Heating & Air Conditioning/HVAC
- Sparks, NV
About this business
Location details
10 Hardy Dr, Sparks, NV, 89431, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I let their technician into our building last Friday to work on the boiler. We had been out of hot water for 4 days. It's now Monday and still no hot water. So we've been 7 days without hot water now in mid-November, 2024. I just called and asked the lady who answered if I could get an update about our service call from last Friday. She immediately responded "we've got someone there actively working on it." However, I had not yet mentioned our location. So when I brought this to her attention she wouldn't answer any further ... read more
This is an updated review regarding a horrible experience with the NBC office, specifically with the office manager Brenna Smith who is very aggressive, rude, and unreasonable. NCB grossly overcharged us for the service and have been harassing us nonstop. We were charged for 2 hours of “work” that was done under an hour (shutting a hot water valve off, which did nothing to fix the HVAC not cooling issue), as well as a “truck” charge that was never discussed or agreed upon. Stay away from this business!
Travis at Nevada Chiller & Boiler is AWESOME! He didn't make us wait for an hour and instead arrived in 10 minutes. He thoroughly investigated everything and then explained everything in detail. We really appreciate Travis' responsiveness, professionalism, patience, and skills. We will definitely ask for him again!
Meet with aggressiveness as soon as the lady answered the phone. Asked to speak with a service manger to go over work scope and expectations. How to proceed with you guy’s checking our system to quote us for services. I would say with customer experience I had and the last review. This is not a good choice for your refrigeration needs.
The front end of this experience went well with good responsiveness from the service technician and a positive attitude. Unfortunately, once I received the bill and asked questions about it, Brenna (accounting) chose to be aggressive and combative without any effort to try and keep my business. I believed I was charged too many hours based on my conversations with the service tech but she refused to give on anything making it a very poor experience. I learned that giving a little often times saves a relationship and brings b... read more
Frequently asked questions about Nevada Chiller & Boiler, Inc.
How is Nevada Chiller & Boiler, Inc. rated?
Nevada Chiller & Boiler, Inc. has a 2.6 star rating with 8 reviews.
When is Nevada Chiller & Boiler, Inc. open?
Nevada Chiller & Boiler, Inc. is closed now. It will open at 7:00 a.m.
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